Customer Testimonials
Awesome service, friendly and helpful environment, they were quick with repairs and answered all my questions
My experience was excellent with Mariuf he is always courteous and 100% thorough and always follows through with the best customer service.
Fast efficient and always communicating details concerning your car that are important. Also, the facility is very clean a d the staff is friendly.
The did service of what you requested only was time it took made appointment 1pm left 5 pm
Matthew was incredibly helpful during the purchase of my M3 Competition. I’m definitely going to buy from him again
I had a great experience, Orlando made the experience simple and seamless!
They took care of me free oil change in about 3 hours The waiting room is very pleasant cold water and coffee
Omar was friendly and helpful. He gave me different opinions until we found the best one for me.
Efficient and fast. Excellent service and communication, which clarified all my doubts and questions. Great customer support
Maruf is always professional and attentive. A pleasure to deal with He's great. Always takes care of me
Mariangela Perozo was amazing, she was very thorough and really took her time to allow us to explore our options until we were 100% certain. Javier Martinez was also amazing with the entire paperwork and let’s not forget about George the manager! Thank You BMW Team! You all rock! We got a new car!!!
maruf is the best. i go to this dealership for service and buy BMW's because of maruf
Bad. No customer support or follow up No responsive. Didn't repay my lease Would not recommend
Very professional. I traded my Ghost 2022 for a 2025 Maybach. Process was seamless Outstanding
Diagnosed the problem and fixed it in a reasonable time and returned a clean car to me.
This review is for Sean Rosado. He was an excellent advisor and took his time to explain what was going on with my car.
Mariangela was amazing explaining all details related with our purchase.
Steady on time consistent Juan does whatever he can to accommodate my needs Great man
I am always concerned about the amount I am going to pay at Braman, but this time I was surprised and paid nothing.
had a great experience. salesperson Arian Arcia was very good & very customer-oriented. nothing was a problem, for everything they came up he had a solution. will buy my next BMW (my wife’s) from him.
Jomar has been my service advisor for many years and he is professionalism dedication is unparalleled. He is an asset to your organization.
Efficient! Courteous! Kind! Best and quickest service that I have ever had at a BMW dealership. This is now my service center.
Very good service from Sean Rosado. Appreciate his work with me during the fix of my car
Braman is always ready to be of assistance whether it's something major or minor. It's where I buy or lease, and where I go for repairs too!
Excellent customer service from start to finish. The team was responsive, professional, and completed the service within a quick turnaround time. Very satisfied with the experience.
Great experience at this dealer, however the great experience was mainly thanks to Mariangela Perozo who guide us into the best choice! My car is beautiful and every step was fast and convenient ✨♥️
i had a great experience getting my X5. Wallley was amazing from beginning to end. highly recommend
Unacceptable after-sales service. Quick to sell, disaster after. Once the paper work is signed their customer care turns into a complete desaster. No communication, no follow up, and it's been a month and they havent cancel my previous lease
Fast, professional, reliable, my request was taken on time by braman team and youssef, thank you
We had a fantastic experience with Ivan Rojas when I got my iX! He was kind, professional and worked with us to get a deal done that I was comfortable with. Recently I had a service issue with my car and I contacted him for guidance. Ivan went above and beyond with customer service for me. I’m very appreciative and recommend that if you’re shopping for a vehicle at Braman, ask for him. He takes care of you even after the deal is closed!
(Translated by Google) Thank you Mariangela Perozo, I loved your service! 100% recommended (Original) Gracias Mariangela Perozo me encantó tu atención 100% recomiendada
My experience with Nasser was extremely disappointing. I felt that the information provided to me was not consistent throughout the process, and commitments that were communicated were ultimately not honored. This created frustration and undermined my confidence in the service I received. I expected greater transparency, accountability, and follow-through as a customer.
Wonderful admesfeir and wonderful service
Very helpful and attentive Notice he was helping me as much as possible to help me with my vehicle
Gente muy afable, amable, atentos, serviciales Translated: Very friendly, kind, attentive, helpful people Excelentes personas Translated: Excellent people
Jomar and the team is always very helpful and there reliable . They make sure you have no worries
Great service and great, attentive staff. Meet servicing process fast and easy. Alex was amazing
twice now, things have been stolen from my car. Once it was about $150 in cash from the little drawer to the left of the steering wheel, and the second time, it was a pair of $300 Bose Headphones. ick! Also, the X1 I bought CPO, was a lemon - have had 3 sets of repair issues over the last 3 years.
Customer service is always amazing from the point you pull in when they receive your car, all the way till they provide the loaner everyone is courteous and professional all the way through. My Service Advisor Ben is always attentive and does a thorough assessment of my vehicle to ensure all required work is completed. He always keeps me up to date on the work being performed and the expected pick up date of my vehicle. Couldn’t be happier with Braman BMW.
(Translated by Google) Omar has guided me through three vehicles and six years of knowing me! He treats us like family and takes care of every detail to ensure a fantastic experience between the brand and the user. I recommend him 1000%! (Original) Omar me ha orientado a lo largo de 3 vehiculos y 6 años de conocernos! Nos trata como familia y se preocupa por cada detalle para que la experiencia entre marca y usuario sea grandiosa. Lo recomiendo 1.000%
Wonderful service and amazing costumer service From the moment you enter, until you leave the dealership you feel at home, they provide you with the best possible service and are attentive to solve any inconvenience present in the car
This place was amazing! Felt taken care of at every step of the way by Orlando and the team at Braman. Would definitely recommend to anyone looking to buy a car.
Waleed is the best! This is our second BMW X5, and once again he made the entire experience easy, smooth, and stress-free. He is knowledgeable, professional, and truly cares about his customers. We couldn’t be happier with our purchase. Highly recommend asking for Waleed if you’re looking for a BMW!
It was professional as it should be. The car took an extra day versus the expectation
I have been working with Audrey for years always very professional He gets the job done ?
Braman’s dealership is probably one of the best car dealerships in the United States. It is extremely welcoming. The Sales force is extremely friendly and helpful and knowledgeable. The service center is just the greatest place in the world.
Professional service with amazing staff. I have bought 5 cars at Braman and I have been privileged to have Maruf as my service manager.
Great experience. Juan Carlos is the best. Made the process easy and efficient. And the tech guy helped me fix the issue I was having with apple play
Great experience. Juan Carlos is the best. Made the whole process easy and efficient. Received a loaner car and was able to get in and out quick. And the tech guy helped me with getting the apple play to work better
The best experience Excellent service with the cliente Lorenzo is the best seller, very professional.
Everything was done to help me and I received the best service possible I was very flustered they diffusers the situation and worked very fat
All I needed was brake fluid, I had an appointment and had to leave car, get a rental and come back next day. Quick items should be done in an hour wait. The rental car kiosk was broken, line long and unorganized. All unnecessary. I probably won't buy another mini with this kind of service tbh.
I was satisfied with the service and appreciated having a loaner I will be coming back
Jay our service person always was in correspondence with us. He treated us well. We have been over 4 years working with Jay.
Second purchase and they make it easy to purchase/lease a car. Will consider it again in the near furmture.
Improved over previous services, good loner service. Good service, and fast. Advisor always followed up and good loner provided.
Rafael Mateu was amazing, he went above and beyond with me and even delivered my car because I couldn't make it to the dealership the next day. Highly recommended!!!!
Very helpful service department experience Alex and the staff were professional and did a very good job
The people are very accomodated, Alwas on time Willing to help with any woories per issue
Great service, Harvey is knowledgeable , organized and a pleasure to work with and makes the experience quite easy
Angie always goes above and beyond. My service is always smooth and fast. I know I can count on her anytime.
María Angela and Rafael mateu both helped me. Maria Angela is a savant when it comes to product knowledge and was utterly helpful. Rafael was able to guide me to the best car regarding my budget he truly cares about the client more than his own pocket. Love braman through and through
Amazing The service provided was excellent Next Next Next Next Next Next Next Next Next
Mariangela was an exceptional salesperson. She was professional, knowledgeable, and incredibly patient throughout the entire process. She took the time to show me the different BMW models available and answered all my questions without any pressure. Her welcoming attitude and attention to detail made me feel comfortable and valued as a customer. I highly recommend her and would gladly give her a five-star rating.
Always get the best service I appreciate the attention and the help The attitude of all is great
Excellent. Very professional. I had a great experience from Maruf to service I received on my vehicle.
The sales service was not what I expected. After they manage to sell the car. And you have a problem later they don't help you with anything.
Maruf is simply the best most attentive service advisor and gusto is an excellent manager. Oiu guys are the best.
Excellent service when I showed up with a same day service need. Professional and quick to assist my needs.
I recently visited BMW Center Miami after receiving a flyer for a complimentary windshield wiper replacement.
My first visit was not a great experience. Although I had an appointment, the conversation quickly turned into a sales pitch for new tires costing around $2,000. The approach felt somewhat aggressive, and I ended up leaving without completing the service.
I decided to give them a second chance and returned later. This time, the experience was much better. The service advisor still informed me about the tire recommendation, but the conversation was much more professional and comfortable. The dealership provided Uber transportation both ways, ... Read More DealerRater - Jun 3, 2026
My experience with Braman was great! Waleed did an amazing job listening to what I had in mind, suggesting different options, and helping me close the deal. He was knowledgeable, professional, and made the entire process smooth and stress-free. I highly recommend working with him
It was a great service, the advisor guided me through the process which was client friendly and easy. Pictures and videos were amazing, it’s the first time I’m able to really see what was happening with my vehicle. It was a great experience!
The repairs performed on my vehicle were done improperly and resulted in damage to the wheel. As a result, I was forced to incur additional time and expense to have the issue corrected by another repair facility. I am currently considering legal action, particularly given that my requests to speak with the Service Manager have gone unanswered and my emails have not received a response. At this point, I am simply seeking reimbursement for the damage caused during the repair process, as well as the additional costs I incurred to have my vehicle properly repaired.
You need a new car? Arian Arcia is your person! A few months ago, he helped us find exactly what my husband was looking for and made the whole process smooth sailing! He was so awesome that when it was time to replace my car, he made sure we were taken care of and drove home another BMW. The entire dealer experience at Braman BMW Miami was great, but definitely Arian was the key. He has life customers in us now. It was his going above and beyond to make sure that we “closed that deal” without feeling pushed. The ... Read More Google - Jun 2, 2026
From start to finish my experience with Jesus Pimenta - Sales at Braman BMW was exceptional. I never felt pressured in any way, and felt he was always advocating on my behalf. I got a great deal on a brand new 2026 BMW X3 and walked away very happy with the exact vehicle I wanted. Thank you Jesus, and I’ll be sending you lots more business- Your way of doing business along with the wonderful management, and very smooth financing made this deal very easy to say yes to. It was a pleasure to work with all of you -thank ... Read More Google - Jun 2, 2026
Amir was excellent and sealed the deal on our Bentley GTC Amir was outstanding Super outstanding
Great Great service I had an excellent experience with the service department. The staff was professional, friendly, and kept me informed throughout the entire process. My vehicle was serviced in a timely manner, and everything was explained clearly. It’s great to work with a team that truly cares about customer satisfaction. Thank you for making the experience smooth and stress-free. Highly recommend!
Had a great experience at Braman BMW Miami. Waleed Radwan and Anthony Marte were a pleasure to work with — the whole process was smooth, and the team was friendly throughout. Highly recommend.
I have been leasing from Braman for about 20 years. Mr. Jesus Pimienta has provided the best options and support I needed to choose the right car. He is extremely professional and understanding. I wanna also mention at the Service Center, Mr. Maruf Muchallah for his excellent professional support. Thank you to both gentlemen.
I’ve been a customer of Braman BMW Miami for many years, and I recently traded my BMW X5 for a new X6. This was my first time working with Arian Arcia, and I can honestly say it was one of the best car-buying experiences I’ve ever had.
From start to finish, he was professional, knowledgeable, patient, and incredibly easy to work with. He took the time to answer all my questions, explained everything clearly, and never made me feel pressured. He genuinely listened to what I was looking for and made sure the entire process was smooth and ... Read More Google - Jun 2, 2026
I had an amazing experience with my salesman Arian Arcia, very attentive and knowledgeable, 10/10 recommended.
Hugo was very attentive and helpful when it came to purchasing BMW M3. Thank you!
Arian Sanchez is awesome! He got me a great deal and was incredibly attentive, knowledgeable and helpful. I highly recommend him to anyone looking for a New or Used Bmw.
My wife and I purchased a BMW M340i, and we couldn’t be happier with the experience. Michael Huet was outstanding throughout the entire process. He was professional, knowledgeable, attentive, and made sure all of our questions were answered.
Michael Huet took the time to explain everything clearly and made the car buying process smooth and stress free. We never felt pressured, and he genuinely cared about helping us find the right vehicle.
We absolutely love our BMW M340i and are very grateful for Michael’s excellent customer service. If you’re looking for a BMW and want ... Read More Google - Jun 2, 2026
(Translated by Google) Michael and Ivan were excellent advisors; they gave me great deals, and best of all, I bought my BMW X3 at a fantastic price! Braman is the best dealer in Florida. (Original) Michael e Iván fueron excelentes asesores me dieron buenos deals y lo mejor de todo compré mi BMW X3 en un muy buen precio !!! Braman the best dealer in Florida
Excellent service. Jesus Pimienta took care of us and was extremely helpful along the process. Outstanding experience, highly recommend this dealership.
I just purchased a new car and, as always, worked with Jesus Pimienta. He’s a great salesperson—no pressure, no nonsense, just honest guidance and a smooth process from start to finish. I’ve been going to Jesus for over 20 years, and he consistently delivers excellent service and a fair deal. Highly recommend asking for Jesus if you want a stress-free car-buying experience.
I had a great experience at Braman. Aramis was my sales person and he handle everything so well and the process was very easy.
I had an excellent experience with BMW, and a big part of that was thanks to Aramis. From the very beginning, he was professional, friendly, and attentive. He guided me through the entire process, answered all of my questions patiently, and made sure I felt comfortable and well informed every step of the way. His level of customer service was exceptional and truly made the purchase experience smooth and stress-free. I am very happy with my BMW and would definitely recommend Arami and BMW to my friends and family.”
Process was easy and Jesus Pimienta really new about the cars
(Translated by Google) My name is Juana Broche. I purchased my BMW from Mr. Aramis Bringueir, who provided excellent service and exceeded all my expectations. I am very grateful. Thank you. (Original) Mi nombre es Juana Broche hice la compra de mi Carro BMW donde me atendio el señor AramisBringueir me dio una attention super buena cumpliendo asi todas mis espectativas,agradecida con todo Muchas gracias..
Great help and service, very professional Great thanks from the service from Aramis for his professional service, and really kind and thoughtful behavior 100% percent recommended from someone looking for a new car.
It was a disaster. Zero customer support, no communication, no follow up, wrong pricing, delay delivery, forgot to cancel my previous lease