Customer Testimonials
Chris safi and everyone at BRAMAN BMW were amazing to work with. Chris made the entire process simple and got me into a beautiful car. Thanks Chris for everything!
The best service and the best experience... thank you, Daniel Ocampo.
Excellent service and professionalism! We were helped during busy Labor Day Weekend by Aramis Bringuier; helped us through the entire process and expedited all paperwork and delivery of the units. Once the models were selected it took 30 mins to be on our way with two brand new 2026 X3!!!
I had the opportunity of getting my car at Braman BMW and Gabriel made sure to not just look out for getting me a great deal. He made sure to go above and beyond with my experience car shopping. I highly recommend Gabriel and the Braman BMW.
I had a wonderful experience working with Reinis Bisenieks. He was courteous, prompt and informative. This is my second purchase from Braman and it won’t be the last.
Hi! We just leased our new X5 and Richard Jaquez was amazing. He did a great job and was exceptional throughout!! Thank you.
Jay is a complete asset to your company
They were very attentive in terms of what I wanted and worked patiently with me until we had a deal.
Excellent service and communications. I appreciate their diligence and clarify. Would recommend for all sort of services.
I have been a Braman service customer for over 15 years and have never had a bad experience. This time was no exception. Barbi, my service rep, always goes above and beyond to make sure everything goes smoothly with minimal inconvenience. I love the videos from the service guys that let me see exactly what’s going on. The work is always done right on the first try, never have to bring it back. No hassle loaner every time. It’s funny to say, but I honestly couldn’t complain if I tried. Five stars all the way.
Our experience @ Braman BMW would not have been an exceptional one if it were not for our BMW Representative - Vasyl!
Vasyl was very professional & attentive to all of our inquiries and was Super Patient with both of us bombarding him with various questions on different models, technology, etc.
One of the qualities that we appreciated about Vasyl = was his overall knowledge of the various vehicles and what each one of them was offering us on the technology side. Vasyl is a very tech savvy guy & Braman BMX should be happy that he is part of their team [... Read More Google - Sep 26, 2026
Excellent service.
It was an overall positive experience, from drop off and waiting for it. Harvey was great, he was so personable and kind.
⭐⭐⭐⭐⭐
I can’t say enough great things about my experience with Jennifer Romero! She made purchasing my 2026 BMW X5 an absolute pleasure from beginning to end. Jennifer was extremely knowledgeable, professional, patient, and genuinely friendly throughout the entire process.
What really stood out was how comfortable she made the whole experience. There was never any pressure or rushing—she took the time to answer my questions, explain everything clearly, and make sure I was completely happy with my decision.
I absolutely love my new BMW X5, and Jennifer played a huge part in making the experience so enjoyable. Great customer ... Read More Google - Sep 25, 2026
We had a great experience with Everlayn! We were looking for a convertible for my stepdad, who has always had convertibles and she was so helpful throughout the whole process. She made everything easy and we’re really happy with the car. Definitely recommend working with her!
The showroom was amazing and helped me lot to buy my New BMW. Jennifer helped me finalising the car helped me with all the details. In all it was a very amazing experience. Thank you Braman BMW miami.
Great work by all the Team, but special thanks to Sergio Rivera and Javier Martinez.
Efficient, friendly and extremely helpful Delivered my car to my home almost 45 miles from the dealership and that was most appreciated!
Bad driver in Homestead. Doesn't use blinkers
(Translated by Google) Very good (Original) Muy bien
Quick, efficient and helpful Maruf was very helpful, professional, explained things well and made sure things went smoothly
Excellent service starting from Maruf , who is top notch, to everyone else. Maruf is very professional and knowledgeable. He establishes a great rapport with his clients and the main reason why I go to Batman.
(Translated by Google) Orlando is an excellent salesperson and person. The BMW team is very pleasant, and in my experience, I recommend them because you leave very satisfied with your purchase. Everyone there is very professional and friendly, always looking for ways to ensure you have a fantastic and transparent buying experience.
(Original)
Orlando es un exelete vendedor persona tienen un equipo de trabajo en BMW muy agradable en mi experiencia lo recomiendo por que sales muy satisfecho de la compra para mi todos son muy profesionales y agradables siempre buscan la forma de que vivas una experiencia en tu ... Read More Google - Sep 23, 2026
The service at Braman BMW was excellent thanks to Orlando and Eduardo! They were extremely helpful and made the whole experience go smoothly.
(Translated by Google) Mr. Orlando provided excellent service during the purchase of a new vehicle and the delivery of a used one. He resolved all our issues quickly. (Original) Muy buen atencion del Sr. Orlando en la compra de un vehículo nuevo y entrega de uno usado. Nos ha resuelto todos los temas rápidamente .
⭐⭐⭐⭐⭐ Orlando at Braman BMW Miami is the person you want helping you buy your BMW! He searched high and low for 3 hours to find our dream car and truly went above and beyond. When I had an appointment I couldn’t miss, he even gave me a ride while continuing to get our paperwork ready. I cannot recommend Orlando enough. His dedication, patience, and level of service are exceptional. If you’re buying a BMW in Miami, do yourself a favor and ask for Orlando!
For a large dealership, I was pleasantly surprised with Juan and some others, as to their honesty. Very rare for a car dealership and their employees. I traveled from Palm Coast to purchase this vehicle. To my surprise, it was exactly as described!!! GDW
Mariangela Perozo was amazing from beginning to end while getting my new BMW. She was receptive, patient and extremely helpful. I highly recommend her.
Everyone in the service department is very helpful and accommodating. Get done
Jayciel is the best SA in the building
Exellent and very professional help from sales advisor Everlayn! Had the best experience buying a car at Braman Miami. She’s fenomenal! Thank you so much for your knowledge and desire to help me.
Having to wait two days for a tire change is absurd Particularly now that cars do not have a spare tire. You can do better.
Amazing company in a work with very different experience with other companies in the past. Michael was an amazing sales person and everything went smoothly. He was able to get me the deal that I wanted..
Very professional and excellent attention.
Mariangela was extremely knowledgeable. She answered all of my questions. I recommend her with my eyes closed. If you need a BMW ask for her you will not be disappointed.
I had an excellent experience working with Omar Cruz at Braman BMW. He was extremely professional, friendly, and attentive throughout the entire process. Omar took the time to understand exactly what I was looking for, carefully explored the available options, and assisted me every step of the way. His dedication, patience, and exceptional customer service made the experience smooth and enjoyable. I highly recommend Omar to anyone looking for a knowledgeable and trustworthy BMW sales professional!
Great dealer and customer very attractive making sure customers is satisfied and pleased with wat they want .
Professional, fast, efficient. Top notch operation. Keep you up to speed on all of the services they provide.
I had a wonderful experience working with Marc Shwani. He was professional, personable, and genuinely attentive throughout the entire process. Marc has excellent energy and is truly a great salesman who knows how to make the car-buying experience comfortable and enjoyable. I highly recommend visiting Marc at BMW if you’re in the market for a vehicle. You’ll be in great hands!
Jay has always been amazing at resolving any issues with my car. He’s also extremely helpful with scheduling service and makes the entire process, from dropping off the car to picking it up, easy and stress-free. I truly appreciate his excellent service and support. Thank you, Jay!
Videos are great - too many csr’s involved and no call backs when asking questions - no promos on service needs
Never getting another brand because I know that I won’t have the same experience anywhere else that I have with Nasser.
I always have a great experience when Jay at Braman BMW Service is helping me. He is very kind and helpful whenever I need to service my car!
Excellent A/C service experience at Braman BMW! Clear explanation of the work needed, accurate pricing estimate, and completed right on time. Highly recommend their service department!
Marc shwani Was truly amazing. He made the buying process so easy and efficient. He answered all our questions in a timely manner and I will be back definitely I highly recommend BMW and go see Marc. we love the car that we purchased. We’re very happy with everything how it went great price great car great warranty.
Just came from the dealer, had an amazing experience with Reinis. Being that we are picking buyers he stood patiently with us and answered every question we had. Never felt forced nor pressure to buy anything. Real amazing experience. thank you for all your help.
Absolutely — here’s a warm, natural review you can post:
I always have a great experience with Ivan at BMW. He consistently takes excellent care of me and my car and makes the entire service process easy and stress-free. He’s professional, attentive, reliable, and always makes sure everything is handled properly.
I truly appreciate the level of care and attention I receive from all Braman team every time I bring my car in for service. It’s reassuring to know my car is in good hands. Thank you, Ivan, Ross, Jose and everyone at Braman Miami for always going ... Read More Google - Sep 16, 2026
Marc shwani helped us out great, hassle free. I would recommend him to anyone coming in.
Just purchased a car from Marc Shwani at Braman BMW Miami. Absolute best car buying experience ! Marc was attentive to detail and made sure the deal we cut got done as negotiated and timely. Super honorable and professional. Very appreciative of his high level of customer care. Looking forward to my next purchase and would highly recommend Marc to anyone looking to purchase or lease a BMW.
I had a very good experience getting my car today in Braman BMW, and I would definitely recommend Richard Jaquez.. He was professional, knowledgeable, and very helpful throughout the entire process. He took the time to answer my questions, explain everything clearly, and made sure I had all the information I needed to make the right decision. Richard is very attentive to his customers and does his best to make sure you leave satisfied with your purchase. Your boss should be proud to have you there. I appreciate Richard’s excellent service and would gladly work with him again in ... Read More Google - Sep 15, 2026
Excellent customer service and great experience overall at the dealership. Would definitely recommend.
The whole experience was incredible and Jesus Pimienta, Sales Rep by Excellence, continues to exceed my expectations and address all my needs, wants and always willing to go the extra mile with the upmost customer service. No wonder I continue to go to Braman and been their customer/client for over 30 years, as well as recommended family members and numerous friends. Great job and you have a client at Braman BMW for many years to come, unless they get tired of me!!
Well organized and well run maintenance department. Because of the large overhead of running such a large maintenance department, pricing is on the big side, but you get what you pay for. A video of the condition of the various car systems under the car that the car owner can’t see (brakes, oil, fluids) is the biggest value add
Very good experience with Maruf It was fast and the car looked very good Thanks
Fantastic service, Ben Ferrer is incredibly attentive and responsive. My favorite dealer, fast and great service. They always have a loaner ready for me. Thank you Ben and Jose!
Consistently slow service, inefficient communication, never washes my car. Everything takes 3 days longer than it should. The loaner rental department is the best part of this dealership.
Superb! Extremely professional! The buying experience was just the best. I would buy again there without hesitation.
Mariangela Perozo was the absolute best. Extremely friendly, amazing service. 100% recommended, I have my dream car thanks to her 🥰
Omar was exceptional in my process of getting my new car. So patient and made the process seamless and easy! Thank you Omar!
(Translated by Google) I always receive great attention and quality service; life would be difficult without the services offered at BMW 🤭 Thank you Jay for always making me feel special! (Original) Siempre recibo buena atención y un servicio de calidad, difícil sería la vida sin los servicios que ofrecen en BMW 🤭 thank you Jay por siempre hacerme sentir especial!
Trina was the best service advisor I have worked with. She went above and beyond to ensure everything was done correctly and efficiently. I went to her for a problem that I had brought my car in for several times and she actually figured out the problem and was able to address my issue and fix it.
Thx for the great courteous and professional service.
Mariangela Perozo was wonderful to work with. She made the whole process simple and quick. I highly recommend reaching out to her for help with a new car.
We had an outstanding experience with Omar Cruz at Braman BMW Miami! Omar helped us purchase our spectacular BMW 740, and we couldn’t be happier with both the car and the service we received.
From beginning to end, Omar was professional, knowledgeable, attentive, and incredibly helpful. He made the entire purchasing process smooth and enjoyable, answered all of our questions, and made sure we felt completely confident with our decision. His customer service truly exceeded our expectations.
We absolutely love our new BMW 740! If you’re looking for a BMW and want exceptional service, we highly recommend asking for Omar ... Read More Google - Sep 10, 2026
Professional, trustworthy, service oriented. Long time customer for service and bmw purchases. For me the Best in the Biz
The Service Advisors that I dealt with were very professional and punctual!! They helped me get a new run flat tire put on and got me out the door!! I thoroughly enjoyed doing business at Braman BMW!! Alex was my go to Advisor!! He’s a great addition to the staff!!!
Excellent service.
Daniel is exceptional when it comes to customer service. He is kind, gracious, and incredibly thoughtful, especially when it comes to respecting your time. I dropped off my car, went in to discuss what was needed, was given a loaner, and was swiftly on my way. The entire process was seamless. My car was turned around quickly and clearly well cared for while in Braman Miami’s possession. It is refreshing to have an experience that feels this easy and professional. I would absolutely recommend Daniel and Braman Miami to my friends and colleagues.
My service advisor, Jeasiel Alvarez, was a consummate professional and incredibly helpful.