Customer Testimonials
I had a fantastic purchasing experience with Guillermo as my sales person and Joe in finance. I would highly recommend the dealership because of the people that worked there.
it was my first experience with your service team and I was impressed. Daniel is a true professional.
Orlando Santana helped me and my husband out for both our cars! Gave us the best treatment and deals for the cars, now we have both cars with us and we are in love!
Everlayn was amazing throughout the entire process of getting my car! She was helpful, patient, and made everything feel easy and stress-free. She took the time to answer all my questions, and genuinely cared about helping me find the right car. I’m so happy with my experience and would definitely recommend Everlayn to anyone looking for a car.
(Translated by Google) This is the third time I've bought a car here at Braman, and each time they exceed my expectations. This time, Omar Cruz helped me, and next time I won't hesitate to ask for him directly. From the service and flexibility to the options I received, even though I already had my pre-qualification with my bank, they improved the offer. Thank you so much.
(Original)
Es la tercera vez que compro carro aquí en Braman y cada vez superan mis expectativas, en esta ocasión me atendió Omar Cruz para una próxima vez no ... Read More Google - Aug 13, 2026
Great service fast and easy pick up and delivery. Detailed explanation of care status and repair
My advisor was excellent, and the service was top tier.
Great place overall 👌🏿
Omar and the entire team were amazing throughout my car leasing experience! They made the entire process smooth, easy, and stress-free from start to finish. Everyone was professional, knowledgeable, and genuinely helpful. I couldn’t have asked for a better experience. Highly recommend Omar and his team!
Marc was an amazing salesperson and found me the car of my dreams!
Mariangela Perozo and Neil were amazing, they delivered the upmost best service while trading in and upgrading my vehicle. Will recommend them 10/10!
First and foremost, Braman consistently provides exceptional service, from the sales experience to the service department.
I recently upgraded from my BMW X3 to an X5, and I cannot say enough good things about Rafael Mateu. From the beginning, Rafael took the time to listen and truly understand what I was looking for in my next lease. There was never any pressure; instead, his approach was professional, knowledgeable, and genuinely consultative.
He made the entire process seamless and enjoyable, and I felt confident that I was making the right decision based on my needs and preferences.
I would highly recommend ... Read More Google - Aug 10, 2026
Everything went fine
Good service, great communication by service writer.
(Translated by Google) Maria Angela was excellent, she helped me a lot and was very kind. (Original) María angela fue excelente, me ayudo mucho y fue muy amable.
Very disappointing experience. Communication was virtually nonexistent. I sent multiple emails; at least four attempts; with no response. The vehicle was kept for approximately two weeks for an oil change, brake fluid service, and battery replacement, which I consider unacceptable. The delivery was equally disappointing. The car was returned with a damp/musty smell after washing, apparently because water got inside. I was also promised a detail that was clearly not properly performed. The service advisor recognized this when the vehicle was delivered but made no effort to correct it. This is my sixth MINI, and I have been a ... Read More DealerRater - Aug 10, 2026
Fast and efficient I did not have to wait once I arrived. I appreciated that my Lyft was taken care of. When I picked up my car the experience was very efficient and everyone was very friendly
During the purchase process, I received attentive, responsive communication. Once the check arrived and I picked up the vehicle, that responsiveness stopped. I needed the title status to finalize paperwork with my bank, since I financed independently rather than through Braman. Getting that information took four emails and multiple calls from both my partner and me, with no acknowledgment of the delay or the number of attempts it took to get a response.
Best BMW dealership I've ever been to by far
(Translated by Google) Since my purchase, I've received highly professional and empathetic service from Mr. Guerrero. My X3 M40 is in perfect condition, and he and the workshop team deserve my personal recognition, which goes beyond the technical aspects. Thanks a lot. (Original) Asistido desde mi compra por Mr Guerrero he recibido atención muy profesional con empatía, tal es así que mi X3 M40 está en perfecto estado y merece el y el equipo de taller mi reconocimiento en lo personal más allá de lo técnico. Tks a lot .
(Translated by Google) Very happy with the service. The agent was very friendly and explained everything I needed to know. Thank you so much for your attention and prompt service. (Original) Muy feliz con el servicio, el agente fue muy amable y me explicó todo lo que necesitaba saber. Les agradezco mucho su atención y rapidez para con el servicio
Excellent service and communication from my service advisor
Great service. Very efficient.
(Translated by Google) Mariangela Perozo was excellent!! She helped us with everything we needed and gave us the best possible service! (Original) Mariangela Perozo, fue excelente!! Nos ayudó con todo que necesitábamos y nos dio la mejor atención possible!
Mariangela Perozo made me feel so comfortable. I had a wonderful experience leasing a new BMW with her. Thank you Mariangela! You made it feel easy!
Service advisor and service manager where great.
I had an excellent experience working with Reinis Bisenieks while leasing my 2026 BMW Z4. He was knowledgeable, patient, and made the entire process smooth from start to finish. His customer service was outstanding, and he took the time to answer every question clearly. Highly recommend Reinis if you’re looking for a great BMW client advisor.
Always exceptional staff. Could not ask for better service when taking my 2 bmw’s for service.
Siempre llevo los vehículos de la empresa y los dejan en excelentes condiciones. Gracias Maruf por tu atención.
Great staff and very helpful
Took a long time and couldn't honor other dealer coupons so did not complete all that was needed
A huge thank you to Genius Vasyl from BMW service! Thank you so much for your kindness, efficiency and patience! A true professional and gentleman. Thank you so much again 🙏
Terrible service. 5 hours to change one tire. Tire was fixed fast but they kept ignoring me
Freddy at Braman was fantastic. He helped me choose my dream car and I was very pleased with the level of service and professionalism. Thank you so much!
Jeasiel is a pleasure to work with, always efficient, responsive, and amicable. I look forward to coming in just to be able to work with Jeasiel and I personally recommend him for all your service needs.
The team took very good care of my vehicle. They completed all the necessary maintenance work the same day.
Very organized and great service Guerrero was very helpful and even help me with the loaner vehicle
My car needs steering wheel replacement. The service was very good. Mr. Matteo Cassin was a helpful advisor. He explained the problem to me very well.
Mariangela was absolutely amazing! She was knowledgeable, honest, and took the time to show me every vehicle I wanted to see without ever making me feel pressured. She got me a fantastic deal, and the entire process was so easy. I was in and out with my new car in under two hours. It was truly a pain free experience, and I highly recommend Mariangela to anyone looking for a great car buying experience!
I received very good service
I had a great experience working with Guillermo at BMW. He was professional, knowledgeable, and made the whole process smooth from start to finish. He took the time to answer all of my questions and made sure everything was taken care of. Even though it’s been a little while since my visit, I still wanted to leave a review because he provided excellent service. Thank you, Guillermo!!!
I had a wonderful experience leasing my BMW with Freddy J. Mercado. He was extremely professional, knowledgeable, and helpful throughout the entire process. His excellent customer service and dedication truly made a difference. I highly recommend Freddy to anyone looking for a BMW. Thank you for making this experience such a great one!
Pending promised key chain and bmw ?? Hope they can called or deliver them to my house, had surgery and is hard for me to go the dealer
I’m pleased to continue bringing my car at this place for services.
Ben always gives me peace of mind that my car is being taken care of
Outstanding service from the moment you arrived by the professional staff. Marc my salesman is exceptionally knowledgeable and his support truly helped me make my decision extremely easy to decide on the best option for me. I fully appreciate and recommend him to anyone who is interested in top class service!!!!
Doing business with Braman was very easy. Christian Thun was incredibly professional and very responsive!
He was a pleasure to work with. Worked to get me the best deal possible and efficiently delivered.
He made the deal happen When I shared with him my experience of the bad sales person, he believed me he listened to me and he committed to fixing the error and asked me to please come back and give him another chance and I did and there was a good thing because I love my car
Maruf, our service advisor was very polite, extremely helpful and very knowledgeable. He assisted us in a very professional manner. Highly recommend servicing your vehicle at Braman BMW and don’t forget to ask for Maruf.
Very good service from Freddy Sanjuan and his managers Wesley and Juan. I only had one day in Miami to trade my 430i for a newer, larger model and Freddy showed me a very low mileage X6 that turned out to be perfect. Joe in finance made the paperwork go smoothly... overall an excellent experience.
I had a great experience on BMW, first time buying this great brand, our Sales Representative Rafael Mateu treat us the best way and gave us a good explanation about the brand and their different programs with the technology of BMW, I’m really satisfied with the financial associated too, cause of the great offer to close a good deal with BMW. Hope to keep this good relationship in the future.
Purchased my first BMW from Braman BMW and the experience was 👍🏻!! Drove from Orlando after working with Freddy Sanjuan for a few weeks on the perfect vehicle. His patience, understanding and flexibility were amazing. I’m sure we will do business together again
Just purchased a G90 M5 from Braman. The customer service was amazing. Freddy was amazing and very helpful. He walked us through the whole process. Danny was also amazing. Great staff and Great Customer Service.
(Translated by Google) Excellent experience at Braman. Guillermo took great care of us from the very first moment. We ended up buying a BMW X5, and the whole process was very professional, transparent, and pressure-free. His attention and follow-up were so good that we're still in touch because we're also interested in a McLaren and definitely want to work with him again. It's clear he truly cares about his customers. I highly recommend him!
(Original)
Excelente experiencia en Braman. Guillermo nos atendió de maravilla desde el primer momento. Acabamos comprando un BMW X5 y todo el proceso ... Read More Google - Aug 1, 2026
I had a great experience buying my car at Braman, and a big part of that was because of Freddy. From the moment I met him, he was so kind, calm, and patient. He took the time to answer all of my questions and really knew what he was talking about. At no point did I feel pressured to buy, which made the whole experience so much more comfortable and stress-free.
What really stood out to me is that even after everything was finalized, Freddy has continued to be incredibly helpful whenever I've had questions or needed anything. It'... Read More Google - Aug 1, 2026
Excellent service, very expedient, excellent car quality Very good customer service, fast and smooth process, the finance manager Joseph Messina was great too
I had an excellent experience leasing my BMW X6. Aramis made the entire process smooth, fast, and stress-free from start to finish. He was professional, knowledgeable, and extremely efficient, making sure everything was handled quickly without sacrificing great customer service. I truly appreciated how effective he was throughout the entire process. If you’re looking for a hassle-free car leasing experience, I highly recommend asking for Aramis!
Matteo my advisor is the best very polite and professional
Very rude communication. Poor professionalism. They were very rude over the phone and misogynistic Bruh
(Translated by Google) Mariangela helped me with my car lease; she was super clear and quick. I love her, thank you! (Original) Mariangela me ayudo en el lease de mi carro fue super clara y rapida. Me encanta gracias!
Horrible. Overpriced and slow service. Had my car 3 weeks at the shop. Had to return with it for 2 weeks more after first repair. They didn’t solve one of my first issues and kept making excuses fishing for something that switched the responsibility on me for extra charges.
I inadvertently took the car to Braman instead of South Miami and they took me in same day and serviced it same day
I had a great experience at the dealership. The staff was friendly, professional, and knowledgeable throughout the entire process. They answered all of my questions, made everything easy, and I felt well taken care of. I would definitely recommend this dealership to others.
I had a great experience at the dealership. The staff was friendly, professional, and knowledgeable throughout the entire process. They answered all of my questions, made everything easy, and I felt well taken care of. I would definitely recommend this dealership to others.
I’ve had the pleasure of working with my BMW service advisor Maruf for the past six years, and I couldn’t be more grateful for the outstanding service I’ve consistently received. He has always been honest, knowledgeable, professional, and genuinely cares about his customers.
No matter the situation, he takes the time to explain everything clearly, keeps me updated throughout the process, and always goes above and beyond to make sure my car is taken care of. It’s rare to find someone so dependable and dedicated.
After six years, I can confidently say he has earned my ... Read More Google - Jul 31, 2026
It was a speedy process, the only issue was the car wasn’t vacuumed but it was resolved before I left the lot! THANK YOU TEAM
I had a great experience. I knew exactly what I was looking for and Zamora was able to find the car I was looking for more or less.
Andrey is great. , easy appointment,easy communication , service dep is great as well… Thank you again.
Great communication and great service . Dealership provided accurate details about condition of car and accurate estimate of completion
I want to stop by just because Guillermo…. We have the best experience buying our cars, yes, more than one cause he made everything easier, like simple process with out stress or feel push to buy If you need a car please go to Bramnan BMW with Guillermo, the best So grateful
Very pleasant experience,I bought 2026 x5 m60i ,my sales rep Guillermo was very professional,very efficient ,no haggle no headaches,he explained everything properly,financing process was very smooth as well ,I'll definitely recommend Braman bmw to my friends and especially sales rep Guillermo
Excellent service from Juan
Professional knowledgeable top quality genuine authentic A good listener heard my concerns and was genuinely engaged and follow through was impeccable
My wife and I had an exceptional experience at Braman BMW leasing our brand-new BMW. From the moment we arrived, Waleed Radwan made the entire experience feel welcoming, professional, and effortless.
Waleed was incredibly patient with us, took the time to understand exactly what we were looking for, and answered every question along the way. We never felt rushed or pressured, and his professionalism and attention to detail made a big difference throughout the process.
Buying or leasing a new car should feel exciting, and Waleed made sure it did. We couldn’t be happier with our new BMW and ... Read More Google - Jul 30, 2026
I highly recommend Waleed Radwan at Barman BMW. He is a Senior Sales professional who provided outstanding service from the very beginning of my lease all the way through the lease termination process.
Waleed was professional, knowledgeable, responsive, and genuinely committed to helping me every step of the way. He made what could have been a complicated process incredibly smooth and stress-free. He was always available to answer my questions, kept me informed throughout, and worked diligently to ensure my lease was closed as quickly and efficiently as possible.
It’s rare to find someone who is so dedicated to ... Read More Google - Jul 30, 2026
The service department at Braman is great. My Service Advisor, Maruf, is the absolute best.
I have been a Braman customer for over 15 years because of their exceptional service, professionalism, and knowledgeable staff. They consistently provide a first-class experience, and their commitment to customer satisfaction keeps me coming back.
Waleed made my BMW buying experience so easy and stress-free! He was patient, knowledgeable, and never made me feel pressured. He took the time to answer all my questions and made sure I left with exactly what I wanted. If you’re looking for someone who’s genuinely helpful and makes the process enjoyable, I definitely recommend asking for Waleed. Thanks again for everything!
Fabulous service! Great team, courteous and timely
I had purchased an X5 M series at Braman 1 1/2 years ago and got the itch to see what was offered on the lot. Marc Martinez listened to my needs and found me the perfect X5 Competition that has everything that I wanted! Marc was extremely personable, professional and made the deal work in a timely manner. Thank you!
I recently leased a BMW - I believe lease #6! Marc Martinez has been my trusted resource for many years. His knowledge of the leasing process, and creativity, has been invaluable. Marc is on top of the process and easily accessible. He is my man at Braman Motors!
The experience was great! Friendly, fast and efficient! Having a minimum of words to write for a review will make me not participate in a review/survey! I don’t have time for this.
Excellent service and attention to detail. Resolve any issue and provide constant updates with videos
Trina is wonderful, she helped me every time with best speed and really good attitude!
Very knowledgeable and helpful staff!!
Exceptional Service team for post sale of vehicle assurance when there is an issue it will be corrected with professional attention to the customer concerns and that is why I will always come back to buy at Braman again and again. Bentley Storm
My sales representative Mike was excellent. He made the buying process super easy and was a reasonable negotiator. Watch out for the finance guy though. He tried to force/guilt me into a $200 a month add on. Then tried to get me to sign for a higher payment than agreed upon. He wouldn’t take no for an answer until i threatened to end the deal.