| Nowhere Else but Braman Miami! Our Braman Automotive Family constantly raises the bar by delivering exceptional service - Experienced technicians are ready to repair and maintain your BMW with Superior Service and Personal Attention. Please take a moment to read what our customers have to say about their Service experience. Below are just a few of the many testimonials we've received from our customers. |
| Let our experienced technicians show you their Superior Service and Personal Attention | Schedule Service | |||
Comments: Everyone at Braman BMW could not have been nicer or more helpful. Wonderful group of people! – K. B. Bryn
Comments: It is usual to receive excellent service at a BMW dealership but the service I received from Johnny Mejia, my service agent, was truly outstanding. It is difficult to find individuals such as Johnny that do not dwell on the problem rather they find a solution. With Johnny it is not a question of "whether it can be done", it is a matter of "how it can be done." His eye for detail is impressive, he is truly exemplary of what the BMW brands represents. Congratulations. – T. A. Rosado
Comments: Having my car covered with reflective road marking paint was an unpleasant experience. I would like to thank, Mike Sorrentino for keeping me in the loop throughout the restoration process and for a job well done! – F. Cicogna
Comments: Excellent completely satisfied. Thank you Marcos for a wonderful experience. – G. Estrada
Comments: Alex Sanchez, the body shop advisor provided me with great service and always goes above and beyond to ensure a great experience. He made sure I received the best and nothing less! He is trustworthy and I am very pleased with his professionalism and attention to detail. – J. A. Ballerino
Comments: The staff was professional and very courteous. Johnny provided a throrough explanation of the service performed and provided a follow up. – J. GutierrezComments: I took a nail in one my run flat tires on my 750. I drove it in (no appointment)and told my service adviser, Felipe Bocangel, that I had a meeting to get to and needed the car in less than an hour. I had it back in about 40 minutes and it was spotlessly washed and vacuumed as well. Way to go! - & Needle & Ellenberg Pa
Comments: Ulises is a very proficient and knowledgeable service advisor. Braman BMW is now part of our family. – E. I. Sierra
Comments: Yes. The service is always excellent and my service advisor is extremely knowledgeable, helpful and a pleasure to work with (Jessika Rivera) – J. Cespedes
Comments: I have to say that Marcos Rodriguez always take very good care of me, always with a smile and provides me with everything I need, congratulations for having somebody like him with you – H. R. Unzaga
Comments: My service adviser, Johnny Mejia, is the best: friendly, efficient, and very professional. – M. Tsavaris
Comments: My service advisor is fast, professional, friendly and very informative. (Johnny Mejia) – S. Lavilla
Comments: I was assisted by Ivan Jimenez who provided me an excellent service – J. P. Zambrano
Comments: You have excellent people working for you.My favorite person is Jessika Rivera.Everything about her is very professional. She is wonderful. – M. N. Perlberg
Comments: Excellent and fast service. Chris Pagan is the best. Took very good care of me, would definitely recommend this place. – J. L. P.Melendez
Comments: Keep up the great work. – O. Marrero
Comments: In simple words... Excellent Service. Thank you Felipe – H. J. Fakhri
Comments: Bravo for Mr. Braman for the exelent group of efficient person in his organization – P. M. Salgueiro
Comments: Everythinhg was perfect – C. J. Padron
Comments: The problem had eluded 3 different BMW service departments, but your expert analysis led to the 740i being fixed for the first time properly in many attempts. Thank you for your perseverance and dedication to your craft. – Mint Motorcars
Comments: Once again, all I can say is that your service department from the receptionist, to the mechanics, and finally to my wonderful Chris Pagan, the best I have ever had - going to Braman for service is a great experience. There is nothing negative that I can say. – A. P. Portuondo
Comments: Excellent! A+ - E. F. Jimenez
Comments: Mr. Jeffrey Mayorga, my service advisor, is an asset to your company..He always goes out of his way to provide the best service possible, he returns phone calls, and always keeps you informed about what the car needs, etc., My next car will also be a BMW and hopefully he will continue to be my advisor!! Thank you BRAMAN!!!! – R. D. De Estrada
Comments: Ryan Mullins is an excellent representative of your company. Always professional. Excellent service! – C. Penabad-Cure
Comments: An impecable service provided by my service representative Mr. Felipe B. Very professional and hands on individual, explained the whole process and made sure I understood everything that was being done to the car. – J. Delgado
Comments: My adviser was knowledgable and very professional it was a pleasure I plan to come to braman for all my future services. – F. Nixon
Comments: My Service Consultant Mr Luca Reiner provided me with the out most courtesies and care for my automobile,again, Luca came way on top. I am very great full. thank you again. – W. Ruiz
Comments: Jessika, my service representative, is amazing. She is kind, courteous, and very professional. She also gets her job done perfectly and makes sure the job gets done well. Thank you. – A. Nunez
Comments: Marcos was my service advisor, he is very nice and professional. I am extremely happy with the job performed. – E. Doval
Comments: Braman Motors' customer service is the Best – T. Morales
Comments: Always treated in an excellent, professional manner by Jessika. She always takes the extra step to insure my positive customer experience. – M. Karaban
Comments: I deal with Rey every time I come to BMW & I'm very satisfied with his work! – P. C. Florence
Comments: Kurt is the best service advisor I've ever had. – S. Diamond
Comments: As always, Chris Pagan has proven to be one of the best service representative at Braman BMW. – G. Taylor
Comments: We are always extremely satisfied with the friendly and professional manner we get service at Braman. – L. Salazar
Comments: Jessika is awesome. Great customer focus. She is a winner.. You should offer comp car washes for your customers like Lexus does. Fields BMW in Orlando does it. You miss the boat here for something simple. – G. C. Valone
Comments: Once again Johnny Mejia came through for us, going the extra mile to retrieve my child's nintendo game from under the back seat. Thank you – I. M. Cano
Comments: As always, Ivan Jimenez has been great and expect he is acknowledged for his excellent work. This is one of the main reasons I have stayed with Braman for the past 22+ years, specially the stability and longevity of the service advisors. – F. Detchart
Comments: Love Geoffrey Mayorga i have been his customer for over 5 years and love his service and professionalism. If you can give him a bonus do it he is the best. – A. Ale
Comments: Everything was wonderful. – J. Rodriguez
Comments: Excellent treatment, and overall service, keep up the good work!!!! – A. Riveros
Comments: Ivan Gonzalez provides excellent customer service. – J. Landeta
Comments: I am so pleased with my Braman service experiences over the past years that I honestly couldn't imagine ever purchasing a vehicle from anywhere else. You've simply spoiled me. The ease of scheduling an appointment whenever my vehicle needs service and the efficiency & attention to detail continuously shown by your staff has made every one of my experiences at Braman a true joy as opposed to a tedious task on my 'to do' list. Thank you for your continuous excellence. I will most certainly be purchasing my 2012 BMW from you for later this year. – C. D. Golub
Comments: Jessika Rivera is an awesome service manager. – S. K. Lieberman
Comments: My customer rep. ( Ivan Gonzalez)was knowledgeable and provided excellent assistance. – R. Jerusum
Comments: I would like to mention that Eric in your collision department is one of the best I have encounter with him truly was amazing! - M. J. Bimblich
Comments: Jessica Rivera was very nice and professional. – L. Z. Arango
Comments: My service adviser, Johnny Mejia, was absolutely excellent and very professional. – M. Tsavaris
Comments: Eric in the collision department was so customer friendly and professional. I appreciated his help. Also Kerlym in Service. – K. S. Westie
Comments: Marcos and JC collaborated and worked with service to find and solve a continuing and nagging problem . Found the source of the oil leak and fixed it. Extremely satisfied. A great team with Ulysses, braman motors finest. Thank you. – B. P. Baum
Comments: I'm happy to inform that my latest visit was very smooth and pleasant. Ivan Gonzalez, the agent that helped me was very helpful and extremely courteous. It was a great experience. – P. V. Ferrari
Comments: I had taken my car in twice before for a coolant leak and it started happening again but after my warranty expired then turned out to be a radiator leak. BMW approved it immediately and Braman fixed the problem by replacing the radiator. My service advisor Ivan Jimenez is excellent always keeping me informed and very friendly. Getting a loaner is a breeze (Chris at the ASAP Rental place is very nice as well) I get a brand new BMW to drive. Excellent service at Braman Motors! - Cargo International Consolidators, Inc
Comments: Kerlyn Rodriguez was very nice and helpful – M. Torres
Comments: Another great job by Braman BMW service department! – R. A. Ketchledge
Comments: The service advisor Johnny Mejia is excellent!!!!! –I. Riano
Comments: Ivan was 100 percent professional with excellent attitude and communication regarding what needed to be done. My lease is up in four months and the overall service wants me to buy or lease from you again. – G. Meadows
Comments: I reside within 3 miles of a competitive BMW dealership in the Palmetto Bay area; however I prefer to drive the extra distance to Miami to have my vehicle serviced by Braman; their professionalism is unmatched by their competitors. – Z. Ellis
Comments: Braman BMW is simply ... the BEST! – E. Sierra
Comments: The service was excellent. I walked inside the store and a person immediately offered assistance. The service manager was courteous, efficient, and helpful. I enjoyed my experience at Braman. I am switching all of my maintenance and servicing work from South BMW to Braman. Thank you. – O. R. Choi
Comments: Thanks for the great service ED. - Theresa Anton
Comments: Jeffrey Mayorga is an excellent service advisor and so professional. One of the main reasons why I am still with Braman BMW – J. L. Malter-Terrada
Comments: keep up the good work. – O. Sarraff
Comments: My service manager Marcos was very friendly and helpful. – R. Bocksch
Comments: Customer service rep was named Luca. Very good customer service! Excellent. – A. B. Saben
Comments: Marco is the BEST!!! – S. Rauvola
Comments: A very pleasurable experience! – E. D. Nieto
Comments: excellent services – A. Lopez
Comments: Both Felipe and Jessica helped me and they were awesome. – T. V. Zimnoski
Comments: The service advisor Kurt Edwins was outstanding!! My experience was a great one at this Service Department, due to this professional. Mark Cirelli – M. F. Cirelli
Comments: I want to thank Marcos Rodriguez for his excellent customer service and attention to detail. All the best, Marcos Cruz – M. R. Cruz
Comments: Wonderful experience Thanks. – O. Hernandez
Comments: Kurt was very professional in handling my service request. A pleasure to work with. – F. Moreno
Comments: All I can say is from the time I purchased my BMW on July 26, 2011, I have had NOTHING but the best service, care, and consideration. They all understood that my time was just as valuable as theirs. From my salesman in Pre-Ownered BMWS, Jose Suarez, Finance Manager, Ignacio, Manager of Pre-Owned, Amit, Collision/Repairs, Carlos Castaner. I hope Mr. Braman knows how blessed he is to have should GOOD and DEDICATED people working for him. Ms. Lenora Edwards (Proud BMW owner) - L. W. Edwards
Comments: Ivan jimenez was awesome :) - A. R. Melendez
Comments: My service advisor, Kurt Edwins is very professional, considerate and great, kudos to you and him. – A. C. Herrera
Comments: My advisor Lucas was friendly, personable and very knowledgeable. He is an asset to any company – L. M. Toledo
Comments: Dwayne is the best! Took care of my car and delivered it back to me two days ahead of schedule. Body shop did a great job and couldn't be happier! Will always recommend Braman. – J. Angleton
Comments: Great service and excellent attention to customers concerns. Great service advisers Braman puts out great service thank you. - 1116 Ocean Dr LLC
Comments: service rep - Kerlym Rodriquez was professional and a pleasure to deal with – S. Parker
Comments: At Braman, it is Excellence all around. – T. Morales
Comments: Thanks to Ulysses for fitting me in for service last minute. Car runs great and looks great (after the unexpected car wash). – B. J. Davis
Comments: Jeff Perard was extremely courteous and helpful. This was my first time at Braman Motors and I was very impressed. – M. Castro
Comments: My service Rep Jeff Perard was professional on getting the job done fast and getting my car back to me in one day. Thank you again for everything. – T. Gargir
Comments: Always a great experience. Marcos Rodriguez is professional, efficient, and always delivers as promised. It is a pleasure having him as my Service Consultant! – C. J. Gomez
Comments: We were very happy with the whole experience. Our service advisor Kurt Edwins really makes every effort to make it happen. He goes far and beyond what is expected. Great employee Braman has there!!! – A.D. M. Scorza
Comments: Excellent services as always. – J. Edreira
Comments: Braman Motors service is the best! – T. Morales
Comments: Excellent Job and outstanding service. Marcos always treat me with highest standards – M. Garcia
Comments: As always, super fast service & my car is taken care of in the best way. – M. C. Higgs
Comments: The Service representative (Chris) was very knowledgeable and professional. Excellent. – J. Zarate
Comments: Marcos is always ready to help and with a great attitude.. He is a terrific service advisor and very knowledgeable on the matter. – A. P. Ocampo
Comments: Everyone was super friendly and made my experience at Braman a great experience for me – H. Valenzuela
Comments: Felipe Bocangel provided me with an excellent service. Thanks. – J. Martinez
Comments: Everything was perfect! The staff and the facilities are incredible! - B. Auerbach
Comments: Ed caceres is a true gentleman and always provides me with excellent service I will always come back to Braman for my car needs because of the excellent service and follow up provided by ED thanks - M. A. Kripalani
Comments: Mr. Felipe Bocangel was very professional and sharp, he knows what he's doing, He treats you like family, I will always look for him for all my BMW needs. – H. Bachmann
Comments: Thanks to the excellent quality of our car, our visits to the Service Department are infrequent. However, when we do need the assistance of the Service Department we always receive excellent customer service! The appointment desk, our service advisor Mr. Johnny Mejia, the "loaner car desk", the cashier and last but not least the valet, all of them do their very best to make our visit a pleasant experience! Keep up the good work! – B. Dorrestyn
Comments: The service was excellent and Ms. Jessika Rivera performance was excellent. I appreciate your service. Thank you! – L. R. Cardoza
Comments: Great service!!! – A. Rodriguez
Comments: Jesika, service advisor, is always friendly, outgoing and very knowledgeable. – Y. L. Cowley
Comments: Marcos Rodriquez always provides excellent service on both of my BMWs. (One is mine and one my daughter drives.) When there was an issue with work performed on one of the cars recently, he immediately got the issue corrected and therefor I continue to be very satisfied with Braman. – D. A. Stoner
Comments: JC and the staff are always professional, courteous and the work is always done right the first time. Thank you Braman BMW. – D. Feiner
Comments: awesome job, thanks – J. L. Gomez
Comments: My service adivisor JC Gonzalez was the key to this excellent rating, he kept me up to date every step of the way with email, text messages and phone calls. Very customer service oriented. It’s all about customer service. – J. Martinez
Comments: Excellent customer service!! Congratulations. – F. D. Acosta
Comments: Your service is excellent, my car is very nice – L. Bellmas
Comments: Felipe Bocangel always provides first rate service. – J. A. Acosta
Comments: Great customer service. Very professional. – C. St. Fleur
Comments: Exceptional service every time I get my car serviced, definitely on of the reason why I buy at Braman – H. C. Fernandez
Comments: Jeff Mayorga is my service manager and always provides excellent service. – G. Holman
Comments: my service person Kerlym Rodriguez is the most courteous, professional, and timely agent I have had and I have bought 7 BMW's here at Braman – C. C. Samaja
Comments: Ivan Gonzalez did a great job like always. He makes you feel like you are the most important customer in the whole facility. He is really on the ball. – M. R. Greve
Comments: As I mentioned an a previous survey, Braman's Service Team is fantastic. I am a very happy customer. Mrs. Machado – G. C. Machado
Comments: Reimel has great customer service skills and is always available to answer any service questions I may have. Excellent service! – M. Exposito
Comments: Braman has maintained an excellent customer service and support program over the years. – A. Sanguinetti
Comments: My service advisor Felipe B. was Great as always. – M. Joseph
Comments: Product + Service = Excellence BMW = MARCOS (My Adviser) = Excellence THANK YOU – R. M. Carlier
Comments: Ray is the first face I see when I enter the building and the only one that I need to see. He demonstrates efficient and effective customer service whenever my vehicles are brought in for service. Gio, the valet is also very fast in the service bay area and greets me a smile when I arrive. – L. Bowe
Comments: Felipe was great, he showed me all my options and gave me worlds-ahead customer service. This is why I lease BMW only, this world-class service! – S. Santacruz
Comments: Very professional representative and helpful to customers. – M. C. Narcisse
Comments: jessika riviera is the best service manager i have ever had. very courteous, gets things done on time and provides all the information one needs to make informed decisions – J. D. Hoppenstein
Comments: Felipe my advisor was outstanding once again! Should have professional like in your industry promoted! – P. Lamery
Comments: Everyone was wonderful!!!!!!!!!!!! – D. B. Ziman
Comments: This is the first time i had the chance to complete the survey. I have been helped at Braman in several occasions by Mr. Ulises Ruiz. It is my pleasure to inform you that Mr Ruiz has always gone the extra mile to help me every single time. His professionalism and outstanding customer service care is part of what makes Braman motors the only company I will use in years to come. Luis Alzamora – J. Y. Fuller
Comments: Luca Reyner runs Braman Servicing with ease and precision. – T. B. Vo
Comments: Ed Caceres was outstanding. He was genuine, friendly, and informative and I will definitely come back to him as well as refer friends, family and colleagues. Thank you Ed! – B. Garcia
Comments: MY SERVICE ADVISER - MARCOS RODRIGUEZ -IS EXCELLENT - YOU HAVE DONE EVERYTHING TO MAKE THIS A VERY GOOD EXPERIENCE. – S. JaramilloComments: Jessica Rivera does an excellent job of making sure that your service is excellent and she makes sure that the process runs smoothly. – W. Mershon
Comments: yes Service at Braman BWM is terrific. Everyone there is super nice and helpful. Each service representative that I have had over the years is better than the one before. – B. Friedman
Comments: Ivan is on top of his game will recommend and come back! – A. Rossin
Comments: very professional, great – M. Vazquez
Comments: I appreciate the fact that the Service consultant Luca Reyner takes the time to answer my questions and explain things in detail. I don't mean to stereotype all women but we tend to know less about cars and I appreciate him not talking down to me but explaining facts accurately – L. M. Siqueira
Comments: Thanks again to Jeff my service advisor for his very fast and professional attention, he always call to explain in which step is the vehicle and also call you when is ready without delays. – J. Edreira
Comments: I received my car in a better state than I dropped it off. Was very impressed! – J. Ortega
Comments: JC, Marcos, and Ulysses are valuable assets to the Braman organization. You do not want them working for the competition. Their superior service builds strong loyalty, branding, and repeat business. Thanks, gentlemen. Ben – B. P. Baum
Comments: excellent customer service from service representative – C. Gonzalez-Sanfeliu
Comments: service executive like Marcos Rodriguez enhance your image...Intelligent knowledgeable friendly courteous and helpful and he is not my brother... – J. G. Carmel
Comments: yes. Johnny Mejia is always so attentive and nice. There is another guy, Chris, who was so nice and welcoming. Johnny takes the time to "explain" things in a vocabulary i understand! – M. M. Pelleya-Kouri
Comments: service writer was excellent and even called me later to offer other services covered by warranty which we scheduled already! – R. S. Rago
Comments: Marcos Rodriguez is the reason I keep coming back! He's a true asset to the company and I continue to refer colleagues, freinds and family to Braman BMW beacause of Marcos. – B. M. Moskowitz
Comments: Never change Felipe Bocangel from the service department, he is THE BEST!!!!!!!!!! – D. A. Urzi
Comments: Ivan Gonzalez was excellent. Thank you, Doug Lennox – D. Lennox
Comments: I have never met a better, nicer and more efficient service advisor than Mr. Chris Pagan. I used to have my cars serviced at South Motors where I did not receive good service. Now I will only do business with Braman. - C. A. Groothaert
Comments: Excellent service from Chirs Pagan, - J. G. Sabina
Comments: Chris Pagen is by far the most pleasant, courteous, effective and professional service advisor. He always goes above and beyond the call of duty and makes my experience easy and seamless. He is the reason I return to Braman, as opposed to FT. Lauderdale BWM where I purchased my vehicle. – R. Grossman
Comments: Ivan Gonzalez always delivers knowledgeable and excellent customer service...greatly appreciate that!!! – M. A. Gornail
Comments: felipe bocangel is very profesional and kind! - Digital Communications Technologies Llc
Comments: my suppervisor is the best!! The services are awesome! Thank you' oliver I. – Y. Injaiaure
Comments: Braman has always been an outstanding Company delivering first class service with a personal touch. – E. Asbun
Comments: I can't ask for a better service advisor Kerlym is the best!!!!!!!!!! – G. Perez
Comments: Chris is extremely helpful and highly responsive. It's a real pleasure to get my car serviced! – J. d. Prevor
Comments: Everything was excellent specially the service person, Ray Corvo – T. L. Tuma
Comments: I honestly believe that you have 'listened to the voice of the customer.' – G. Rojas
Comments: The turn-around time is always fast. Thank you. – D. C. Correa
Comments: Thank you for the excellent customer service! – T. R. Brandt
Comments: Marcos Rodriguez is great! – R. Baumann
Comments: My service advisor is always great in making sure all of my BMW needs are met. He communicates everything in a timely manner and lets me know status of service so I can plan accordingly. – J. Kaire
Comments: My first service experience with Braman was very satisfactory – C. Wiggins
Comments: I was totally pleased with the services performed and the way I was received and treated from start to finish. – S. Arkin
Comments: I have been loyal to BMW for many years and ownership of various Beemers has taken me to 4 different sales/service departments. Without question, Braman is the hands-down winner. I find it difficult to believe that there is a better service department in the BMW family (just as I believe there cannot be a worse service department than Dessert BMW in Henderson, NV). When it comes to Braman, I think you should add a sixth response choice "Absolutely Outstanding". – B. Nadeau
Comments: Very satisfied with Marcos. Thank you very much! – H. Sunol
Comments: Great service – J. Salamanca
Comments: Dealt with Alex Sanchez in the Collision Center and he immediately took charge of my issue and resolved them without any hesitation. Displayed genuine concern for customer satisfaction and should be commended for his efforts. Excellent job on his behalf. Thank you. – A. Exposito
Comments: Ed Caceres was attentive, fun, friendly, gracious, original, authentic and accountable. – P. Asselin
Comments: Everything was outstanding – G. Charles
Comments: Ivan is an exceptional person always helping us out with our problems or questions. Thank you Ivan - John St John Clinic Medical Center
Comments: Jeff Mayorga was the very best; from start to finish he was very professional and pleasing in every aspect. What an honor it must be to have him working for your team of service reps. – R. Perez
Comments: BMW Service Dept. Mr. Felipe Bocangel he is the best.... always willing to help..... Thanks – J. G. Rodriguez
Comments: Luca rocks!!! – A. M. Eiber
Comments: Excellent service, extremely professional. You leave very confident that your problems have been taken care off. – F. B. Woll
Comments: I am very satisfied with the work that was performed in my car, I had a flat tire that needs to be replaced and Felipe my service advisor did a great job, I did not wait long for my car to be fixed. – J. C. Toro
Comments: Can someone please pass on the word on what a great job Ivan is doing! Thank you for your help!! – N. G. Muino
Comments: Everything is great, especially J.Rivera whom should be your example of what is a great person/employee......Makes you feel right at home and important. SHE is a winner over and over again!! – T. J. Fuente
Comments: Hector keep up the good work!!! – E. Pachon
Comments: Very satisfied!!!! the best service advisor!!!!! – I. N. Gelabert
Comments: Marcos Rodriguez is always very accommodating and efficient. – D. A. Stoner
Comments: The service was better than I expected, the service I needed was under warranty and the service advisor, Chris Pagan, was very helpful and professional. – M. P. Castillo
Comments: Like always excellent!!! The service department is what will always keep me a Braman customer!! – E. Quintana
Comments: Johnny Mejia is excellent! He epitomizes what excellent service is all about. – S. L. Cantor
Comments: My service representative Marcos is a professional and a gentleman. – j. Suarez
Comments: great service! - Openfilm Llc
Comments: Kurt in the service department was fantastic! Extremely professional, prompt and attentive! – S. Stoerger
Comments: great service – A. R. Abrante
Comments: Phenomenal service, both by mechanic and service writer – S. Coello
Comments: Jeff Mayorca was excellent in helping me with my problem. He gives GREAT customer service! – T. E. Johnson
Comments: fillippe was as always professional and helpful. – S. Parr
Comments: Kerlym Rodriguez is awesome! One of the reasons I own a BMW, you are all great-thanks! – J. De Jongh
Comments: as always, Ray Corvo was superb as my service agent – R. Steiner
Comments: Great service – S. Weissman
Comments: Luca is the most courteous and efficient service representative! He is always ready to help and quick at solving problems for customers! Excellent service man! I always enjoy dealing with him! – A. P. Ocampo
Comments: Jessika was wonderful -- extremeley professional and attentive. Thank you. – A. Perez
Comments: Thank you for excellent service and hospitality – R. Zaghloul
Comments: Please continue as are performing. Excellent! – C. Romero
Comments: everything was excellent. Jeffrey Mayorga is very professional and friendly – C. Poma
Comments: Jessika is always excellent and she is a true asset to your team of advisors. She is thorough and really cares about my needs as a customer. – T. Ferreira
Comments: My service advisor, Hector Socarras provided execellent service, kept me informed of everything regarding the vehicle and got me in and out quickly. He is truly an asset to your company and I look forward to dealing with him in the future – M. Torrent
Comments: Everything was excellent Jeffrey Majorca was excellent, Susana was very professional and was very polite Braman Motor employee are outstanding. – B. Rodriguez
Comments: Although I was a walk-in with no appointment, my service advisor did his best, along with the techs, to service my car promptly. Thank you for making me feel welcome and for your dedication to excellent customer service. – D. C. Correa
Comments: very good service and attention! – T. Sandino
Comments: Best experience ever. – A. Peraza
Comments: excellent service! Ed Caceres is the reason why I take my car back to Braman... he gives excellent customer service and is always very helpful. – B. Fernandez
Comments: Great job – G. Vallejo
Comments: Once again, Braman has exceeded my already high expectations. And, as ever, Luca, my service rep, continues to raise the bar for exceptional service. He is unfailingly courteous, attentive, knowledgeable, and, most importantly, he delivers what he promises. Thank you! Carol Nadeau – C. Nadeau
Comments: Excellent service! Ms. Jessika Rivera is an Outstanding Professional! Role model! – P. Hala
Comments: Great Service! Great Advisors! For a Great Car – A. Landivar
Comments: Great job guys, couldnt be happier. – A. Hernandez
Comments: Ray Corso has been very instrumental in keeping my car operational. He expedited my appointment and called me during repair to update me on progress. He provides excellent customer service which is very hard to find. – C. F. Horne
Comments: The whole service was excellent as always :) – M.F. Mendoza
Comments: Felipe did a great job assisting me. – A. Gomez
Comments: The best service since the minute we called for the car to be picked up till the person that fix the car he is the best. – A. Arteaga
Comments: Great customer experience. Chris Pagan is a consummate service advisor and role model for delivering excellence everyday! – C. K. Flynn
Comments: very pleased with the whole experience.Thank you – M. X. Golbin
Comments: Jeff, my service advisor, was great. He made the experience a breeze. Thanks very much – D. Rogers
Comments: Thank you very much to Mr Felipe Bocaangel for his professionalism and respect to my husband and myself. thanks again! - Astral Corporation
Comments: My service advisor, Ulyssis, did an excellent job of getting me in and out of the dealership quickly. I appreciate that he values my time as I do. M. Torrent
Comments: I have not see this level of excellence in service from a car dealership service team in a long time - great job!!! – L. Otero
Comments: Jeff is wonderful, accomodating, caring, organized and responsible... i felt taken care of and I recommend him to anyone... thank you, S – R. E. Perczek
Comments: MR EDWING,KURL DID AND EXCELLENT JOB HE WAS SO PROFFESIONAL. THANK YOU FOR YOUR HELP I REALLY APPRECIATE THE WAY YOU HANDLE EVERYTHING. – J. Morejon
Comments: The customer service and the facility are always #1. – S. Caplan
Comments: Johnny Mejia has always been very courteous and professional whenever I have brought my car in to Braman. He's a valuable asset to the group. – D. Begleiter
Comments: Kerlym Rodriguez is the best, one of the reasons why I own a BMW for his service and professionalism- J. De Jongh
Comments: My service advisor Ed is super awesome! Give him a raise or a big fat bonus. Cheers, Lothan. – L. L. Brown
Comments: Jessica is excellent. She services all of her clients quickly and follows up in a timely manner. – T.V. Zimnoski
Comments: My service advisor Luca was fast, efficient and knowledgeable and I would definitely recommend Braman's service to others. – C.M. Barney
Comments: Excellent communication from Chris Pagan during the extended time the car part was ordered, car repaired, and delivered. – L. Eads
Comments: Ed Caseres never disappoints!!! Thanks Ed. – D.F.R Prieto
Comments: Your customer service is absolutely top of the line! Keep up the good work! – B. Dorrestyn
Comments: My service advisor is great in all aspects.( Ray ) – L. Marrero
Comments: Ed caceres has been my service advisor for all the cars i have purchased at braman he is outstanding and i highly recommend him to all of my friends. Ed is the epitome of class. – P.R. Mirabella
Comments: Felipe Bocangel continues to excel as a service advisor; quite honestly I alweays feel he is giving the customer 200% of his attention and expertise – R. Perez-Hassor
Comments: I would like to add the both of the persons that I interacted with, Mr. Gonzalez en the lady at the beginning were extremely friendly, educated, and accommodating with my request. – J. E. U. Coury
Comments: I was very pleased by the efficiency and speed of this visit. Also, everyone was pleasant and helpful – C. Marcus
Comments: Brent was excellent. He will be my personal service adviser for the two new BMWs I have. Excellent service – O. Lic
Comments: YES Ray Corvo is a superior, courteous service advisor. My sonin Chicago complains all the time about the BMW service. I truly appreciate Braman and Ray Corvo – B. Falk
Comments: As always, Mr. Luca Reimer provided me with the out most courtesy and gave me a very pleasant felling of been welcome. Excellent customer service. Thank you – W. Ruiz
Comments: The service provided by my service advisor,Jessika Rivera, was oustanding! She is always very courteous and professional and understands what quality customer service is all about. Thank you – O. Fuertes
Comments: I want to take this opportunity to thank Jeff for all his hard work. I really appreciate the time he takes to explain all. And how knowledgable he is about the car. I just have to explain the problem and he knows instantly what the problem is. This is very reassuring, and makes me feel that I have taken my car to the right place for professional service – A. Hernandez
Comments: Saomy was great. I appreciated Carlos waiting few minutes after closing time for me to pick up my car – N. L. Hullihen
Comments: Service was fantastic. Thanks for the excellent time – J. Matteo
Comments: I was so very impressed with the service I received from Kurt Edwins. I had a very bad experience in the past with another service representative but Mr. Edwins completely made me feel welcome and I felt in great hands. He was above and beyond professional, helpful and kept me informed of my cars repair status every day. I have purchased many cars throughout the years and have never received such superb service from any dealership. I will be coming back to see Mr. Edwins for any service my car may need and will recommend him to my dearest friends and family. Thank you Kurt Edwins for your professionalism and hospitality. You made it a very luxurious experience. – O. Canales
Comments: Every time I visit Braman BMW I know I'm in good hands with Ed Caceres... he is the most professional and prompt service advisor I've ever had the pleasure to work with. Ed's advice is wise and his work is efficient. Thank you for keeping such a great service consultant on your team – A. Kruszelnicki
Comments: Great service, thanks – P. M. Bielecki
Comments: I have been impressed with the level of profesionalism of my service representative Jesika Rivera. She is always with a smile of her face, she shows genuine care about her customer's concerns and she goes above and beyond her duties to make sure that her customers are satisfied. She highly represents the BMW brand – P. Torres
Comments: Luka Reyner is an outstanding representative of Braman. He does everything right. His work ethic and attention to detail are to be commended. Because of him, I will continue to patronize Braman for service, as well as recommend colleagues to the dealership for vehicle acquisition. He is destined for success and acheivement in his life and career. I hope that Braman realizes the knowledge, competence, talent and attitude in this fine young man. Thank you. Brad Steven Fleet - Brad Steven fleet p.a
Comments: I think Felipe Bocangel the service specialist, did and oustanding job. his knowledge goes beyond and his costumer service skills are representing BMW the way it should, thank you Felipe, I felt really taken care of. - H. Bachmann
Comments: Marcos is the best! I definitely continuje to go to Braman because of his attention and service. GIVE HIM A RAISE!!! - M. P Moskwa
Comments: you people understand very well the meaning of the word service - J. C. Flores
Comments: Mr. Marcos Rodriguez I'm impressed with your great customer service skills as well as your ability to provide the means / skills needed to resolve the issue. Again, many thanks! Definitely will come back thanks for all the help and to be able to answer me all my questions about my warranty. Also thank you Mr. JC Service Manager, for your time and help.. Edel Rodriguez - E. Rodriguez
Comments: Lucas my advisor truly is an asset to any company. He is personable, respectful and courteous. Gives updates and delivered exactly when promised - L.M. Toledo
Comments: The person that assisted me (Ivan): his service was superb!!!!!! - G. Prego
Comments: Marcos Rodriguez once again provided excellent service and he is the reason I service my 2007 BMW at Braman. Thank you once again, Marcos! - M.A. Berenfeld
Comments: Very good , Excellent service and quick turn around with rental and Customer Service rep. Have no complaints. - E. Hoytink
Comments: Kurt was great - extremetely professional & friendly. He explained everything thoroughly. I was very pleased with the service and his expertise. – S. Virchaux
Comments: Congratulations, you have an excellent customer service - M. Del Pilar Hurtado
Comments: Luca Reyner has been very professional and did an excellent job with the follow up and complete maintenance of my car...2 thumbs up! - P. Meiller
Comments: Excellent service and professional integrity. My special thanks to Mr Felippe for his efficient and effective work ethics. The cashiers were very friendly too. Thanks to you all!!!! - F. Adirika
Comments: My service provider was Chris Pagan and I would like to mention that he provides an exceptional service every time I go to Braman motors - G. A. Mohin
Comments: Ed Caceres is an exceptional service advisor. - Davids Cafe inc
Comments: Yes you may use my comments. Service quality was excellent. - J.M. Flores
Comments: Marcos Rodriquez from Braman BMW has given us Excelent Service for over many years. - Y. Kassab
Comments: Impressive efficiency and knowledgeable advice. Pleasure to service my car there. - S. Barrientos
Comments: As always, an excellent service. I was especially impressed that my service rep, Mr. Reyner called me three times on his day off to update me on my car. The loaner vehicle is always a plus too. - C. A. Boilard
Comments: Jessica is awesome!! She really knows her stuff. - A. Lopina
Comments: I had really good client experience by my advisor kurt. - E. Diaz
Comments: Chris was incredible and exceeded all of my expectations for exceptional service. Your entire team is awesome. - J. Tillett
Comments: Completely satisfied with your professional, prompt and efficient services and full attention to detail. Thank you! - A. Chiru
Comments: Kerylm Rodriguez provided excellent service. - J. J. Ben-Shoaff
Comments: Tech: Carlos Castanader was very helpful and solicitous. He is definitely an asset to your team. - V. Laguerre
Comments: Ivan Gonzalez at Brahman BMW Service is outstanding. He always delivers good service. - A. Leal
Comments: You service advisor Jessica Rivera is excellent. Gfreat follow up- knowledge and very Professional. It has been very consistent with everything. I will get a new car during the next few months and it will be a Braman BMW becayse of Customer service. Congratulation - .R. Trujillo
Comments: Excellent service as always. Felipe was courteous and efficient as always. A pleasure to bring in my vehicle. - A. M. Kotkin
Comments: Chris pagan is always there when I need him the most!! - M. Rodriguez
Comments: Johnny Mejias was as always extremely professional, pleasant, and QUICK. As a Criminal Defense attorney with a packed schedule I really appreciated Mr. Mejias' immediate attention. Thanks John. - J. C. Perez
Comments: Yes Thank you very much, 1-st Class as allways at Braman - F. Rodriguez
Comments: Ivan Jimenez is my service representative and he is the greatest. Ivan is very friendly and he considerate of each customer that comes through the door. He is the reason why I chose to purchase my second BMW from Braman versus going to another BMW dealer. My husband wanted to try Vista BMW, but I insisted on staying at Braman because of Ivan's great customer service. - E. T. Watson
Comments: Ray was great and concerned about my vehicle. He expedited my service and kept me informed of what was going on. - C.F. Horne
Comments: I have been with Braman Service for many years...I love the staff (especially my service representative) and going to get my car serviced is a "great" experience instead of dreading it, I thoroughly enjoy it. - A. P. Portuondo
Comments: My visit was on a Saturday and your inside staff was overwhelmed by the large number of customers. Ed C. was exceptional though. - J. M. Baldwin
Comments: Ivan Gonzales is the best advisor, I've had. He communicates extremely well and keeps me informed. Thank you for having such a great staff and such a knowledgeable advisor. - M. Macareno
Comments: You provide excellent service at your facility. I would have hesitation in recommending your sevice facility to others. Thank You - P. Y. Crutchley
Comments: My service advisor Luca is great! - P. Rengifo
Comments: the service adviser that stepped in for my regular adviser was excellent. I was extremely impressed with his professionalism. He is new with BMW. - M. F. Cirelli
Comments: advisor Hector Socarras was awesome! - J. A. Santiago
Comments: Felipe is an amazing consultant. He is always very eager to assure I am satisfied. Even though I leave my 750 and leave with a honda as a loaner he makes it all feel well worth it. - K. S. Deluca
Comments: Braman BMW always services my car with excellence and professionalism. Christopher Pagan has done so for several years. I will not take my car anywhere else. I will continue buying and leasing at Braman BMW - T. Morales
Comments: it was excellent as always...would love to return to get my next car with you guys.... - I. Rodriguez
Comments: Great experience. Jeff Mayorca was excellent as always! Thank you Braman! - T. E. Johnson
Comments: Felipe Bocangel is my service adviser for over 5 years and he always has an outstanding performance, very professional, polite, friendly and willing to help on my needs and delivers my car as quick as possible so I won't waste my time on my busy schedule, it's always an excellent experience and that's why I recommend Braman-BMW-Miami to my family and friends. - J. E. Dos-Santos
Comments: Johnny Mejia was at all times extremely professional and attentive to my situation. - J. C. Perez
Comments: If Jessica Rivera leaves Braman, I'll follow her. Incredible sense of customer service ! . - X. Ortega
Comments: I appreciated that they worked my scheduled maintenance and new tire purchase into the same appointment, and offered me a loaner. Finding time for car service is always a challenge for me, ue to very busy work schedule, and this made it so much easier. HAving pick up open til 8 was also great. And they washed my car, always nice. Thanks. - K. S. Westie
Comments: Had an emergency with my back tire. Ed accommodated me without hesitation. Broke the message that I needed new tires in the back. provided options upon request. Insured that work was done as quickly as possible. As always great service. - P. K. Sahora
Comments: EXCELLENT CUSTOMER SERVICE from JOEL de la Vega. I would definetely buy another car from your dealer and from the same Sales Repr. - J. L. Gordillo
Comments: I was very disappointed with South BMW which they make an appointment with Braman for my service and when I arrived nobody knew anything, my name was not on the appointments list. BUT BRAMAN TEAM FIXED, THEY ADDED TO THE SERVICE THAT MORNING AND WITHOUT ANY PROBLEMS, ISSUES, VERY VERY PROFESSIONAL KURT EDWINS. THANKS KURT, my wife's mini would go to BRAMAN also... MY NEW BMW would be bought in at BRAMAN. The only thing to aware the sales team at Brama, always are a little higher than SOUTH BMW... that's why I buy down there living on the beach Braman is around the corner.... :( - J Benedi
Comments: Felipe goes beyond excellent customer service!!!!! - J. Camero
Comments: It is a very friendly staff and i received excellent service. Very happy with my visit to Braman. - S. Borroto
Comments: The advisor Kerlim Rodriguez provided me excellent service. He was very proffesional, friendly, corteous all the time. I am very happy with him for that reason I will tray that the next time he will be my advisor. - M.Morejon
Comments: My service writer Luca has excellent knowledge of the vehicle and is polite and very professional, he should be commended for his outstanding service to the Branam Motors Family. Great Job! - E.E. De Loach
Comments: The service department all around,from the advisors to the mechanics are all awesome. - M. Pierre
Comments: Ivan Jimenez is always a pleasure to work with. He is very professional and attentive - A. Gonzalez
Comments: Luka Reyner, Service Advisor, is one of the finest individuals I have come across in all my years of Luxury Car Brands. He does everything right. His attention to detail and focus on customer satisfaction is unparalleled. - B. S. Fleet
Comments: Great attention to detail. Reimel is the best SA I have had to date. - J. Bello
Comments: You can't improve my satisfaction, my service advisor is Jessika Rivera, she is very efficient and always great help. I have been alaways satisfied with Braman's service but since I have bought my latest BMW, I have Jessika as my advisor and it's a pleasure to go for service, it's like visiting a friend - S. V. Jorrin
Comments: Mr jhonny customer service representative is very good and his service was great - F. D Acosta
Comments: I feel like I have my own personal concierge at Braman BMW. Jessica Rivera treats me like gold and all of the other staff come together to make you feel very special there. Because of the service department at Braman I will only buy my next car at that dealership. - L. M. Shield
Comments: my service rep was great he was reachable on the phone when i called and called mee when he said he would this is the first time this has ever happened first great braman service experience keep it up - J. Friedman
Comments: 1st time to this dealership, Fantastic experience!I will be back, Kerlym Rodriguez, World class service all the way!! Thank You! - J. De Jongh
Comments: I have never been to a more professional, efficient, and personable dealership. Braman Motors Miami is the best!! I was very impressed with Roberto Bey our sales agent. He was excellent. In fact I ended up buying two cars with him. It was a wonderful and worthwhile trip to purchase my cars there. Thank you very much! - K. Morley
Comments: felipe is great person excellent services ... he call my any time very soficticated and great customer services i refer with him to my friends BWM car - group nr group contractors
Comments: My overall experience at this dealership has always bin great from start to finish, and this is why I continue taking my car to your dealership for repairs. I must say you do have a great group of professionals, especially Chris Pagan, my Service Rep. - N.L. Hendricks
Comments: I had two cars in at one time and Chris, my service adviser, was able to provide his usual excellent care and resolved my issues in a very timely and professional fashion. - L. E. Cobo
Comments: Once again the professional care and attention given by Chris, my service adviser, was excellent. - L. E. Cobo
Comments: Very satisfied customer! I was surprised at how fast my service was completed. - S. S. Ferguson
Comments: Customer Service at Braman Motors was all around a cut above the rest. From the moment you drop off your car the attention to detail was truly magnificent. the quality and professionalism was present at all times. Highly! Highly! Recommend them - E. Sanchez
Comments: Yes. My service experience with Braman of Miami was one that was performed in a timely, friendly, and professional manner. The distance that I drive does not discourage me from coming to Braman of Miami for servicing. - L. P. Ashley
Comments: My service advisor is Marcos Rodriguez and he was awesome. He was very on top of things and continually gave me updates on my vehicle. Excellent customer service. - K. Coffey
Comments: Everything was just excellent especially my Service Advisor Jessika Rivera. Thank You. - M. N. Perlberg
Comments: Once again Jesika did an extraordinary job at Braman! Give her a raise! - K. Carden
Comments: My service manager, Chris, was exceptionally helpful and deserves recognition for his efforts. The foreman who test drove my car was also very good, helpful and knowledgeable. He's worth his weight in gold. - J. S. McCleary
Comments: Chris Pagan assisted me with my punctured tire last Saturday. In an out in 45 minutes. Awesome customer services!!! - F. V. Ponassi
Comments: my service advisor Ray Corvo is fabolous and the entire service experience from making appointment to delivery is excellent - C. Garcia-Fournier
Comments: Your establishment is very comfortable with wifi, tv, comfortable seating and clean. Felipe, my rep, made the whole process of bringing your car to the shop very easy and with no worries. Please thank Felipe again for his excellent customer service. - S. L. Serrats
Comments: Jeffrey and Jordan have serviced our BMW's for years, they are by far the best at resolving our issues timely and with the most professionalism. - C. D. Angleton
Comments: Yes, my service agent Is Kind and very effiecient!! I always have courteous service when i come to BMW. thank you! - G. Basantes
Comments: Jessica my service advisor did a great job. Thanks - M. Lyndaker
Comments: Once again, chris pagen made my servicing simple and carefree. I'm always impressed with how easy he makes the process. Mr. Pagen's professional attitude and reflection on the brand is a major reason why I will look to buy or lease another BMW in the future. - J. Whitney
Comments: My service advisor was very helpful, attentive and accommodating throughout the entire process. Very satisfied with every part of the process, from appointment to pickup. Thanks! - B. W. Wong
Comments: I arrived to the service center in the morning without an appointment and my car was ready right after lunch. Service is amazing and so are the facilities. - E. Matallana
Comments: Excellent service, very attentive staff, my car was so clean when I got it back that I wasn't sure if was my car, 5 star service. - S. N. Borje
Comments: As usual my service representative, Luca Reyner, did an excellent job taking care of me and my car. - T. Cavaluzzi
Comments: Chris pagan took great care personal touch took the extra out of ordinary - S. L. Coke
Comments: Angelica resolved my car issue and she was very friendly and fast - C. Gaviria
Comments: my service advisers was Philepe, it was simply the best service experience I have ever received. Far better than Porsche , Mercedes or Infinity, please note that he was excellent in a difficult and challenging environment. - W. Petters
Comments: my service advisers was Philepe, it was simply the best service experience I have ever received. Far better than Porsche , Mercedes or Infinity, please note that he was excellent in a difficult and challenging environment. - W. Petters
Comments: I now live in Boca Raton and still dive down to Miami because this is the PREMIERE BMW maintenance facility in South Florida!! Vista sucks! Keep up the good work, guys! - J. Curtis
Comments: Jessica Rivera is a great adviser, she took care of my and the needs of in my car in a great professional manneer The service she and braman provided are great - P. Siveroni
Comments: Jeffrey Mayorga is a pleasure to work with. He knows the product, the customer, and what needs to be done to ensure efficiency. Worked with him now for 6 years, you should be proud to have him on your team. Great employee. - A. Baumann
Comments: Luca Reyner is the biggest asset to your service department, always a pleasure dealing with him. Extremely professional and thorough. Give him a raise. - M. Viera
Comments: Luca Reyner is a great service advisor. He has a very professional demeanor and always gets the job done quickly which in turn makes things a lot easier for me. - C. Winkleman
Comments: Great service advisor. Mr chris pagan...... Just excellent!!!! - M. Eacona
Comments: Friendly, professional and prompt service. What a refreshing change from most "service" businesses. We wouldn't think of going anywhere else! - M. Thomson
Comments: I just want to say what a difference it makes to have such an amazing service advisor. Ulysses is one of the reasons why I would purchase/lease another vehicle from Braman. My car has had numerous issues which is disappointing, but having a service advisor like Ulysses makes it a lot better. - I. Jethani
Comments: I am pleased to go to Braman, because I always received an excellent and professional service. - L. Salazar
Comments: Ms. Andino was my service advisor and she was excellent. Exceeded my expectations. She fixed things that I did not even expect her to and was going to let alone. I was very pleased. - A. B. Saben
Comments: Felipe is an excellent customer service rep, he came out immediately to assist with my concerns. Great job to Felipe and congrats!!! - N.T. Tomas
Comments: Ryan Mullins is very professional, knowledgable and a pleasure to have him as my maintenance manager - J. Gutierrez
Comments: Very professional and i'm very please, my adviser is the best! my car performed like a brand new it's feels safe and powerful!! - Y. Injaiaure
Comments: you guys are excellent , great customer service keep up the good work! J.E. Rivera
Comments: Ulysis is fantastic... - P. Campbell
Comments: Enjoy doing business with Braman. . . . appreciate professional employees, quality work and a company performing the service as advertised. - L. Eads
Comments: Always great to receive 5 star service from the people at BMW! - T. Quilevere
Comments: Ray Corvo is the best service advisor. Always explains everything clearly and does the best job for the customer. - B. Falk
Comments: The associate who assisted me was extremely knowledgeable, courteous and very helpful. - Y. Fernandez
Comments: Jessika Rivera, my service consultant, is absolutely amazing. She goes above and beyond to always satisfy her customers. – A. Nunez
Comments: I'LL NEVER CHANGE MY BRAMAN'S BMW SERVICE PLACE FOR ONE CLOSER TO WHERE I LIVE. NEVER!!!!!!! I HAVE TO DRIVE A LOT BUT ED CACERES, THE RENTA CAR PEOPLE, IN GENERAL EVERYBODY AT BRAMAN....CARE !!!!!!!!!! THANKS !!!!!!!! - L. Duyos
Comments: Luca excels once again!!! - T. Headley
Comments: Luca took good care of me, he also called Steve Johnson in new cars to let him know that I was interested in terminating my lease early. To my pleasant surprise, I got a brand new 2011 BMW 528i a few days later, so I am extremely happy. - S. Howard
Comments: Ed Cacares is the best!!! He always makes sure that I'm informed and that there are no surprises. Best service advisor ever! - A. Kruszelnicki
Comments: As usual, Jeffrey Mayorga is the best! - L. Del Peral Oviedo
Comments: As always, my service advisor Ivan Jimenez is extremely attentive and efficient. Braman has always given me the utmost in sales and service. – D. Bonanno-Slaninka
Comments: I was very impressed with the facilities. In terms of the overall service experience you make it easy, convenient and pleasant for the customer. You have turned what many dealers consider a "back door" headache into a "front door" customer acquisition strategy – A. Gallego
Comments: Outstanding customer service. Friendly and professional. – M. Karaban
Comments: My service advisor provides excellent customer service. He is the reason I no longer go to Vista BMW and drive an hour to Braman. I live in Coral Springs FL which is in North West Broward county and unfortunately there are no good BMW dealerships close by to service/repair my car. – J. Brock
Comments: The level of professionalism is unparalell, I can't think of a better place to get my car serviced than Braman. With this level of service you have earned a customer for life. – F. Ayala
Comments: Thank you for the service and for trying to improve your services through this survey! Everything was great! - J. Fuertes
Comments: Luca, my service representative, continues to impress me with his courtesy, generous assistance, knowledgeable overviews and communication of vehicle problems and delivered solutions. He is a tremendous asset to the Braman BMW family. Thank you! Carol Nadeau – C. Nadeau
Comments: Jessica Rivera 100% she is the best – H. Gorrin
Comments: Jessika Rivera is a true professional! – S. Worth
Comments: Treated with professionalism and courtesy. – M. Karaban
Comments: Mr. Ryan Mullins is an excellent member of your company. Always helpful, polite and resourceful. The best. Cure Penabad Family
Comments: Felipe was great. He took care of me immediately, kept me informed and did everything that I would expect from a service advisor. Thanks for having a great employee. – D. Garcia
Comments: The service was excellent even on Mother's day. My car was overheating and I was told to come over and drop off the car at 4:00PM on Sunday without an appointment and right before closing time. The manager and the service agent attended to my situation promptly and courteously. I can say it is alway a pleasure to service my car at Braman. When I buy my next 750 it will certainly be at Braman. Thanks, Rolando Rodriguez
Comments: Marcos Rodriguez is an excellent Service Advisor. We just bought a second BMW in our family and will always ask Marcos to handle our service needs for both vehicles. He represents Braman and BMW in a very professional manner. - D. Stoner
Comments: MARCOS RODRIGUEZ, MY SERVICE ADVISOR , GAVE EXCELLENT SERVICE AS USUAL - J. Abood
Comments: Ulysses is the best service relationship manager that I have dealt with at Braman and a real asset for the company and BMW...he was ontop of the job...looking out for Braman, Me and BMW's needs and willing to use his personal time including phone calls on the weekend and coming back to the office after hours to check on me...most appreciated. - P. Campbell
Comments: I am always completely satisfied with my service advisor and the quality of work performed. Thanks! - A. Smith
Comments: Everything was professional & efficient. - L. Larusse
Comments: Felipe is awesome. Very knowledgeable and proactive in meeting fullfilling all my vehicle service needs. - F. Walls
Comments: Courtesy of the Service Representative, as well as the appropriate phone calls to follow up on the status of the work and the advise on other repairs needed, were very professional and up with Braman's business standards. - O. Galvez
Comments: Yes. The entire process from making an appointment online to picking up the car was simple and well managed. Jessika Rivera is really an outstanding service representative. My only comment is that your online scheduling tool seems to be in development (it has Greek text in the descriptions), that should be fixes as it will confuse most users. - G. Tzinas
Comments: Curlyn is great. When I picked up my car it had grease stains on the carpet and drivers door. Talk to the cleanliness of your service people! - N. Bulbin
Comments: Felipe was very helpful. He explained all of the services that were going to be performed as well as the associated charges. The work was completed sooner than I expected. He called me immediately to let me know that everything had been completed. - R. Gonzalez
Comments: my service advisor ULISES RUIZ was excelent you need to clone him! - C. Quintana
Comments: I have been very satisfied with the care I received from Braman Motors over the past 5 years as it has always been world class! I can always count on my service advisor Felipe Bocangel to provide a courteous and efficient experience/solution. I do miss the courtesy coffee... it was the best! - H. Rainaud
Please return often as we will continue to update our testimoinal page with the most recent customer comments.