Comments: Excellent experience! – F. Alonso

Comments: Ernie was great, showed me all the options and took the time for us to choose the right vehicle and gave us extraordinary customer service. I will recommend Ernie and the dealership to everyone and cannot wait for my Nissan lease to be over to see Ernie again. Best sales professional I've met. – S. Santacruz

Comments: Very courteous and knowledgeable salesperson, he helped us to make our minds and buy the vehicle. – A. C. Denisard

Comments: Monica wass the best salesperson ever – C. R. Marcelin

Comments: THIS IS MY 5THE PURCHASE OF A BMW FROM BRAMAN. THAT SAYS IT ALL. – J. P. Abood

Comments: ERNESTO ALBORS IS TRULY KNOWLEDGEABLE SALES PERSON – M. Djuric

Comments: Steve johnson is the best. Excellent customer service and really cares about putting you in the car of your choice.  – K. Raphael

Comments: Manuel Torres was an excelente sales person, I will come back because of him. – L. R. Perez

Comments: As a recurring customer Braman bmw staff provided me with exceptional service. - Archie Premier Protective Services Inc

Comments: This is my second BMW and i must say that i could'nt be happier, starting with the service my Sales Rep. Steve Johnson gives to me to the people that service my car. I have been with you for three years and not once have I encounter a problem not even with the automated telephone service. Thank you for the excellent service being offer to me. – G. Garcia

Comments: Marc Martinez was very helpful and cooperative. Good experience overall. – E. D. Isicoff

Comments: My sales person Erik Valentin is a pleasure to deal with. Not only I left the dealership with the car I wanted but also made a friend, Erik. he is a true asset to your comany. – E. F. Machado

Comments: This was the best buying experience, I purchase 6 vehicles before and this one was flawless.  – M. Y. Hablich

Comments: Ahmed Tantawy was patient, thoughtful and very thorough in explaining all aspects of my lease; he spent significant time reviewing the operational features to my complete satisfaction.  – P C. Mirmelli

Comments: The service and the level of courtesy was incredible. Thank you – G. A. Diaz

Comments: My experience was awesome. My sale person Jesus was very helpful answer all my question. And the most important thing is that I love my car! Thanks guys!!!!! – J. Munoz

Comments: I am always greeted properly and I am always treated very attentively by all the sale and management/accounting teams at Braman Miami. I look forward to continue working with Sergio Rivera and his management team. – P. A. Oddone

Comments: Sam Borges was extremely knowledgable and efficient during our visit at your dealership. He was able to quickly find me the vehicle I loved and took his time in showing me and explaining all of its features. I would highly recommend him to my friends and family for their future BMW purchases – A. Sanchez

Comments: Thanks you for all the amazing help. I could not be happier with my amazing car =D - Royal L&C Royal Management Corporation

Comments: My salesperson Amir Moyiari was extremely professional and very accomodating to my busy work schedule. He made the process of leasing a very enjoyable experience. I will definitely refer anyone I know interested in buying or leasing a BMW to Amir! – O.M. Kaiser

Comments: He was professional and patient. I do appreciate the time he took and driving me back to the car again, when I did not know which one to buy. I am happy with the purchase and the experience... – J. C. Barboza

Comments: I wanted let you know that I love the service given to us on the purchase of our 2nd mini cooper. Mr. Amit Deorinade and Julio ARE JUST THE BEST of The BEST. 200% customer satisfaction!!! Job Well Done!! Thank you so much for such of easy experience on the new purchase of our car. Sincerely, S. & J. Jarquin

Comments: Manuel (my salesperson) was fantastic. No fluff or foolishness - just knowledgable and professional. I bought the car the same day I saw it, and had the deal done in about 2 hours. Drove it home completely satisified... and with a full tank of gass. Fantastic.  -  W.J. Miller

Comments: Excellent work, very professional  -  J L. Gomez

Comments: Sam Borges was VERY helpful in facilitating the sale and delivering the exact vehicle I was looking for!  -  R. Danger

Comments: Your salesperson is the best.. Thank u for having him.. (Marcos)  -  L. A. Peralta

­­­­Comments: I have purchase several vehicles in the past at other dealers, and I must say that Braman customer services supercedes all the others. I cannot say enough good things about Jorge Calderon, my salesman. He was very professional,customer service was excellent and I will definately be purchasing my next vehicle there. All department that we were expose to deliver top notch service!!!!!!!!!!  -  D. S. Bailey

Comments: Excellent experience !!!  -  hollywood health center inc

Comments: Suzette and Giovanni are the BEST!!  -  J. Carroll

Comments: Mr. Ed Olivera, Sales and Leasing Executive, went the "extra mile" with me. He came in on his Sunday day off just to help me with the purchase of the BMW. He was so helpful, courteous, and very professional explaining all the features and options BEFORE the purchase. I would also like to make mention of Mr. Carlos Arana, Pre-Owned Sales Manager, he too, made a considerable contribution for my decision to purchase a BMW. What a difference it made having both Mr. Olivera and Mr. Arana to assist me with a very pleasurable experience purchasing the BMW. I would HIGHLY recommend Mr. Ed Olivera to my friends and/or family when the opportunity arises.  -  M. F. Mccoy

Comments: Julio Ochoa is so patient and knowledgable ,it is always a pleasure doing business with him.  -  C. M. Winston

Comments: I believe we chose an excellent dealer, but our Sales Rep went above and beyond his call of duty. Ariel Sommerfleck is a rep I will continue to purchase from.  -  G. Del Carmen Steblina

Comments: Joel our sales rep was extremely hospitable, very courteous and personable. He made sure our needs were not only met but exceeded. I would definitely recommend others to this dealership aswell as continue to do business with them. Ignacio was also extremely helpful, especially since I am a first time car buyer they made the process smooth. Thank you  -  N.T. Carmenate

Comments: JULIO OCHOA WAS THE BEST SALESMAN EVER! HE IS AN ASSET TO YOUR ORGANIZATION. HE DESERVES A RAISE! HE WORKED TIRELESSLY TO ANSWER ALL MY QUESTIONS AND WAS VERY FRIENDLY THROUGH THE WHOLE PROCESS. I WILL RECCOMEND BRAMAN TO EVERYONE I KNOW! THANK YOU.  -  M. A. Barrios

Comments: Ivan is always professional and helpful and a real asset to Braman's dealership! Everyone there goes out of their way to be helpful. Always a very pleasant experience.  -  W. P. Harvit

Comments: Johnny Mejia and Chris Pagan are very helpful, professional and knowledgeable.  -  M. I. Diaz

Comments: The sales representative Sergio Garcia and Sales Manager Ricardo were incredibly professional and accommodating to my needs. Because of the manner they represented BMW, I have recommended and even strongly suggested to my colleagues and friends to contact Sergio and Ricardo for a purchase of a BMW ... you have excellent employees here! :)   -  Sincerely, Chris Mylett

Comments: I was very pleased with the level of professionalism and knowledgeable salesperson.  -  W. Barrera

Comments: The Sales experience was as good as one can expect when buying a $100K car. My needs were well interpreted, anticipated, and met. The Sales person was professional, knowledgeable, and pleasant to deal with. I guess BMW quality goes beyond its engines.  -  M. Mora

Comments: Braman BMW has made my shopping experience and incredible one. Thanks to my salesperson Jesus, I feel extremely confident that I am getting the best service in town  -  G. Nieves

Comments: Jeff Mayorga always goes out of his way to accomodate me. He is excellent and always a pleasure to deal with.  -  G. Holman

Comments: Always a pleasure to work with the Braman team!  -  P. B. Hoelzle

Comments: Extremely satisfied with Sam Borges courteousness at Braman BMW in Miami. This was my first BMW and I had many questions he clarified about the brand through his profound knowledge of the product. Very impressed with the quality of service. I hope to see him again in a couple of years.  -  A. S. Demello

Comments: Sam was absolutely wonderful throughout the entire process and made the stressful act of purchasing a car a very pleasant experience  -  S. Orozco

Comments: Definitely. Sam, my sales person, and Nestor, the finance manager, were both very pleasant and helpful.  -  A. J. Puschendorf

Comments: the service was excellent,and special thanks to george that made it possible, he had the patience to give me all the information that i needed to feel comfortable driving the car,he did not let me go until i fell comfortable ,thanks again.  -  C. Maria Diaz Guzman

Comments: I was very impressed by the my sales person knowing what I was looking for and may the transaction easy and pleasurable.  -  E. J. Insignares

Comments: My sales person was great. He was very thorough. The overall service was great. People were polite and helpful. I would definitely recommend Braman to others.  -  G. Alonso

Comments: Raymond Hawkins was very kind, patient and committed to show me every single model, explaining all the details about each model. He called after I purchased the car to check if I was satisfied and If I had some additional question!  -  S.  A Fernandes Acenso

Comments: efficient and professional service provided on a consistent basis  -  P.K. Sahora

Comments: I couldn't be happier with my experience at Braman!  -  I.S. James

Comments: Andres Blanco has been outstanding, extremely knowledgeable and extremely courteous. Not the pushy type that I can't stand and others as well I am sure. Also, the Finance Manager, Nestor Moncada was excellent as well. An outstanding salesman makes all the difference and believe me , Andres Blanco is one of the very few.  -  G.R Delbor

Comments: Ed Caceres was extremely courteous, informative and an excellent advisor.  -  M. Soriano

Comments: Sales persons were very helpful and knowledgeable.They were not pushy and appeared to be on customers'side in trying to help. Even Mr. Braman while in the lobby area took his time to greet us.  -  F. Ruiz

Comments: I received an excellent treatment at BMW. My salesperson, Julio, is a gentleman and well prepared professional. – T. Sandino

Comments: This was not my first time at Brahman, I just finished my Mini lease just before this purchase and, as always, the way I was treated was more than outstanding. The service you provide and the kindness and diligence of Brahman's staff supersedes any expectations. Thank you for all you have done for me, I am forever grateful! – V. Gaddini

Comments: Raymond at Braman Motors Miami (Biscayne blvd) was extremely helpful and made the whole buying experience extremely pleasant. The reason that we have bought our second BMW in Braman is because of Raymond – S. Sandrin

Comments: First let me apologies for not responding to your survey in a timely manner. I have been traveling for the past month . So this is my first opportunity to write and complete the survey. Let me start with Mr. Eduardo Flores which is a professional and a gentlemen. Mr. Flores was able to meet my needs for a new car. In the past I have had a bad experience with sales persons in your dealership. Mr. Flores was able to make it into a wonderful experience. Mr. Flores did not apply any pressures, or coercion to buy a new car. Mr. Flores should be commended for his professionalism – P. Lugo

Comments: Alex did a great job providing thorough information and knowledge of the car. Also made me feel like a customer instead of an actual dollar sign. – A. Gomez

Comments: Sam our salesperson was incredible, the best we have ever experienced. – C. Austin

Comments: I very much appreciated the professionalism, courteousness and efficiency of my Sales Advisor and of all the Braman BMW staff that I had contact with. The process went smoothly and in good time. I will definitely recommend Braman BMW to my friends. – F. Gong

Comments: Eric did an amazing job going beyond my expectations. The car is outstanding! – R. Brewster

Comments: Sean was a breath of fresh air compared to other people I spoke to at other BMW dealerships in South Florida during my hunt for a certified pre-owned 328i. It was the way he treated me from my initial phone call that I decided to bring my business to him. I would happily recommend others to Sean if I hear them considering a BMW. – D. Garcia

Comments: I was very satisfied with the level of service that I received from Ed Olivera at Braman's. He provided excellent and relevent information that helped me make the decision to purchase my car.  -  R. Almeida

Comments: Eli was my salesman. He demonstrated an honest and genuine interest to make sure I was happy with the car and he also demonstrated an interest in earning my business versus having me fight for his. I appreciate the salesmanager who also made an effort to make sure I drove away with the car I wanted. Great experience, thank you.  -  J. Zafra

Comments: Dwayne was great and very helpful  -  J. Easton

Comments: Mike Reyes was very professional. A nice guy...not sleazy like many car salesmen. That's why I ended up purchasing at Braman.  -  R. Salazar

Comments: the best car purchased experience ever thank you  -  Grisel  Velasco

Comments: Great experience  -  M. Jean-Pierre

Comments: My agent Jeffrey Mayorga is highly professional and a very kind person.  -  L. Oviedo

Comments: Felipe is the BEST!!!! -  P. Lamery

Comments: Always receive great service.  -  Paulette C.

Comments: My experierience was very good! Jenny was excellent !  -  Martha B.

Comments: Ariel Sommerfleck was very helpful and knowledgeable of the products. We explained to him what we were looking for and the budget we had, and he worked with us to get us the car that we needed. Great customer service.   -  Margarita C.

Comments: I highly recommend Sergio Rivera as an excellent salesperson. He exemplifies what every sales organization should have -- a leader in customer service, knowledgeable sales approach, and total professionality.   -  Steve C.

Comments: Excellent Service. This is my second car I get with them, and will probably keep getting my future cars there too.  -  Janina Marte

Comments: Always a great friendly and professional experience!  -  Sssy Luna

Comments: Yes. Marcos Rodriguez is ab excellent service advisor. I buys BMWs because of him.   -  Smuel  Rbi

Comments: I was very impressed with the sales service. Julio was very welcoming and knowledgable about the vehicle. I felt I got great help with choosing the car, and I am very happy with the vehicle and feel I got good value for my money. He called me a few days later to check that all was OK, and I would have no hesitation in recommending your company to others. Infact just yesterday someone remarked on my car, and asked where I got it, and I recommended they come and see Braman Motors. Interestingly I did not agree with your CEO's moves in getting rid of the Mayor of Miami Dade County, but I still brought a car from his company, and would not hesitate to do so again, even though I disagree with his political actvities..!!!  -  Stephen  Williams

Comments: Yes. Ed was Amazing...   -  Dwayne Collins

Comments: The staff was very professional and cooperative. My service provider handled my concerns with my vehicle very quickly and would update when the car would be ready to pick up. Overall my experience was great. -  Gonzalo Alonso

Comments:  Amir was really great! We are so happy with the car and the process was painless. We are loyal Braman customers and this last experience proves to us that we made the right choice again.  -  Katie Black

Comments:  My experience was very pleasant. And as always my service advisor Felipe Bocangel was excellent. - Jorge Coll .

Comments: Angelica did an outstanding job and took care of me and my car. Thank you for the exceptional service   -  H. D.

Comments: Felipe Bocangel and Duwayne Hughes did an outstanding job of taking care of me.  -  Anonymous

Comments: Ryan Mullings is truly an immeasurable asset to any organization.  -  Anonymous-Miami, FL

Comments: Thank you for your great customer services. Please keep it up!!  -  Diana Amin

Comments: Mr Ivan Jimenez at Braman BMW, have provide me with excellence of service and have always shown genuine care for my cars and of course me. My experience goes back as far to the year 2001, starting with a Z3 conv, Z3-coupe, 540i, M3 and my 135i. Of course all the credit does belong to Ivan alone. Congratulations to management, for been able to manage, and keep your employees motivated. In my view, the ultimate goal of a manager. The result, well you can judge my words. Thank you. Sincerely, Jose A. Iglesias Send from my iPad.  -  José Iglesias

Comments: My service advisor Herbi Kanski was very helpful. It was a pleasure to work with him... Thanks Herbi!!!!!!!!  -  Charles Alvarez

Comments: Mike was very nice, answered all my questions and made this purchase a nice experience. i will certainly recommend your company to my friends.  -  Horst Von Kaenel

Comments: Great and fast service. That is what I get when I visit Braman BMW. Kerlym Rodriguez has been my service advisor for BMW since day one and he is amazing. Anything I need or any problems the vehicle has, he takes care of. I really enjoy taking my car to Braman and will recommend Braman to all my family and friends. Thanks again.  -  Ariel Rodriguez

Comments: I LOVE MY CAR  -  Janet Brown

Comments: Jesus D-P was an excellent salesman. We purchased our second BMW from Braman primarily because of the excellent service we've received over the years from Chris Pagan.  -  R.C.

Comments: Excellent service, specially from my service representative Mr. Christian Pagan.  -  John Sabina

Comments: Raymel always goes out of his way for making my experience at Braman an excellent one and ensures my satisfaction  -  Santiago Vitagliano

Comments: I have been a customer for more than 10 years and the services received by Marcos Rodriguez is superb.  -  Evangelio Ramos

Comments: My service advisor Johnny Mejia was excellent. I came in without an appointment for a low tire & was told I needed to replace it. I was tight for time & Johnny promised I'd be out in 45 minutes & I was. He was truly a great help.  -  Mauree Talman

Comments: As always we received at Braman an excellent service and with professional and friendly manner.  -  L.S.

Comments: I have purchased BMWs from Braman since 1987 and have always received friendly and greatly service. Thank you. (My service manager was Ray. He was great!)  -  Allen C.